Motive Power Service Manager

Motive Power Service Manager

Industrial Battery Forklift Battery & Charger Operations St. Louis Missouri

Alpine Power Systems established in 1963 is an independent B2B global solutions provider specializing in backup power telecom cable and motive power systems. Through strategic growth and acquisitions Alpine has become one of the largest independent providers in the industry serving numerous Fortune 1000 companies nationwide.

As we expand our motive power footprint in St. Louis Missouri we are seeking an experienced Motive Power Service Manager to lead our local industrial battery and forklift battery service operations.

This role is responsible for managing field technicians overseeing service performance driving revenue growth and ensuring best-in-class service for customers utilizing forklift batteries industrial batteries lithium batteries and battery charger systems.

Position Overview

The Motive Power Service Manager will oversee all aspects of industrial battery and charger service operations in the St. Louis market including technician management safety compliance service profitability and customer satisfaction.

This leader will play a key role in building Alpines presence in the St. Louis warehouse manufacturing and distribution sectors.

Key Responsibilities

Manage daily operations of forklift battery and industrial battery service technicians

Oversee installation maintenance repair and replacement of motive power batteries and battery chargers

Drive service revenue growth including preventive maintenance programs battery replacements and charger upgrades

Ensure technicians are properly trained on lead-acid batteries lithium-ion batteries and industrial charger systems

Maintain high safety standards when handling heavy batteries and DC power systems

Monitor service KPIs including response time first-time fix rate and profitability

Develop relationships with warehouse managers plant managers and operations leaders throughout St. Louis

Support quoting job costing and service contract development

Recruit train and develop motive power technicians

Coordinate with sales to identify cross-sell opportunities for batteries and chargers

5 years of experience in motive power forklift battery industrial battery or material handling service operations

Leadership experience managing service technicians in a field environment

Strong understanding of battery systems battery chargers DC power systems and warehouse equipment applications

Experience with P&L responsibility or service revenue management preferred

Mechanical and electrical troubleshooting knowledge

Strong organizational and customer communication skills

Valid drivers license

Ability to operate in warehouse and industrial environments

Preferred Experience

Experience with lead-acid forklift batteries and lithium motive power systems

Background working for a forklift dealer industrial battery distributor or material handling company

Experience launching or growing a service territory

What We Offer

Competitive base salary plus performance incentives

Health insurance

401(k) with company match

Paid vacation and personal days

Leadership growth opportunities within a growing national motive power organization

Ongoing technical and leadership training