BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors we feed shelter teach and support our neighbors to build a stronger all aspects of our work we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.
Across our 60 locations we provide programs in a variety of service areas including workforce development children youth families seniors and homeless prevention.
The Westchester Avenue Safe Haven (WASH) is a 63-bed low-barrier shelter operated by BronxWorks for chronically street-homeless adults aged 50 and older. Rooted in the Housing First model WASH provides comprehensive on-site services including case management psychiatric and medical care substance use support meals and assistance with housing placement. Referrals are made through NYCs Street Homeless Outreach Teams with the primary goal of transitioning clients into permanent housing.
RESPONSIBILITIES
Ensure the security of the premises and perform access control
Perform regular and frequent foot patrol of the entire facility per schedule
Enforce facility BronxWorks Department of Homeless Services and other regulatory policies and procedures Promptly inform appropriate supervisors of problems concerns incidents
Act as a role model in maintaining order and promoting safety
Supervise and perform client service tasks including providing information on meals distributing passes supporting enforcement of meal times
Act professionally and with empathy towards clients; utilize appropriate de-escalation crisis intervention and appropriate incident management skills
Respond promptly and in compliance with established policies and procedures to onsite observed or suspected physical or verbal altercations
Respond promptly and in compliance with established policies and procedures to onsite medical emergencies
Respond promptly and in compliance with established policies and procedures to observed or suspected child abuse and neglect
Act as the liaison with police and other emergency services
Act as designated Fire Safety Coordinator or Fire Guard as needed
Complete all required documentation of activities promptly completely and in the appropriate format (i.e.. written incident report AWARD or CARES database etc.)
Report on time and prepared for work for all scheduled shifts gathering and providing information in compliance with policies and procedures
Remain at post until staff for the following shift are present and prepared to assume post
Participate in all trainings and staff meetings Perform additional duties as assigned by a supervisor
QUALIFICATIONS
New York State Security Guard Registration Card.
16 Hour On-The-Job Security Guard Training Certificate.
First Aid / CPR Certificate Preferred.
HS diploma or GED are preferred but not required
New York Fire Department Certificate of Fitness as Fire Guard Shelters Preferred.
Ability to write a clear and concise incident report.
Engaging personality and detailed orientated skills are essential.
Strong oral and written communication time management and organizational skills are necessary.
Proficiency in Microsoft Office suite and other standard business technology is required.
Must obtain the following within 3 months of hire and maintain throughout employment:
FDNY F80 Fire Safety Coordinator certification FDNY F-02 Certificate of Fitness for Fire Guard for Shelters CPR/First Aid Narcan administration CPI Training/Certification
PHYSICAL REQUIREMENTS
Ability to write clear and concise reports and emails and read with comprehension
Strong interpersonal skills ability to build trust and effective professional relationships
Ability to attend to details Ability to adhere to schedules and established systems meet deadlines
Proficiency in Microsoft Office suite and other standard business technology
Understanding of and commitment to organizations mission vision and values
Ability and willingness to perform all duties as workload necessitates
Ability to climb stairs regularly
Ability to drag at least 80 pounds
Ability to lift at least 40 pounds
Ability to stand walk or sit for long periods of time
Ability to travel throughout New York City via public transportation
TB Test required with the first 120 days of employment
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms conditions and privileges of employment including but not limited to recruitment hiring compensation training and employee development placement promotion demotion upgrading downgrading transfer layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition military and veteran status gender identity or expression genetic information status as a victim of domestic violence or any other characteristic protected by federal state or local law. If you require reasonable accommodation as part of the application process please contact .