Bellperson (SpringSummer Start 2026)

This role is about more than moving luggage its about creating trust reassurance and ease from the moment our guests arrive. As a Bellperson you are the first impression and a steady presence throughout their journey. With a natural service orientation attention to detail and calm professionalism you ensure that every guest interaction is smooth thoughtful and memorable. 

Start Date: May/June 2026
Contract Type: Full-Time
Pay Rate: $21 per hour

Key Responsibilities 

Guest Connection 

• Warmly greet and farewell guests assisting with luggage transportation and parking. 
• Escort guests to rooms introducing resort amenities and services with confidence and clarity. 
• Provide accurate information and thoughtful recommendations on local wellness culture and adventure experiences. 
• Respond promptly to guest requests ensuring their comfort and convenience at every stage. 

Operational Excellence 

• Safely handle guest luggage packages and special belongings with care and discretion. 
• Support guest services including valet parking ski/gear storage shuttle transfers and amenities. 
• Safely operate hotel vehicles from luxury cars to 20-passenger shuttles.
• Maintain an orderly polished atmosphere in lobby and public areas. 
• Adhere to all Rimrock safety security and service protocols with precision and consistency. 

Team & Culture 

• Collaborate with Front Office Concierge and Valet teams to deliver seamless guest journeys. 
• Work steadily and reliably in both predictable and peak periods. 
• Embody Rimrock values of connection growth and authenticity in every interaction. 

Qualifications :

What You Bring 

• Previous hospitality or guest service experience ideally in a luxury environment. 
• Naturally warm polished and professional demeanor. 
• High attention to detail with a consistent conscientious approach to tasks. 
• Ability to remain calm and reliable in all conditions including busy arrivals departures and mountain weather. 
• Alberta Class 5 drivers license; willingness to obtain Alberta Class 4 license. 

Bonus If You Bring 

• Knowledge of Banff National Park its culture and adventure offerings. 
• Previous experience operating passenger shuttles or luxury vehicles. 
• A background in ski or outdoor gear services. 

Who You Are 

You are reliable professional and service-focused. Guests can count on you to create a positive first impression and provide consistent support throughout their stay. You work best in structured environments where accuracy and attention to detail are important and you take pride in completing tasks correctly the first time. 

Calm under pressure and cooperative with your team you follow established procedures to ensure every guest interaction is smooth respectful and polished. Dependable and conscientious you understand that consistency and care are the foundation of luxury service. 

Craft with precision. Elevate with passion. Stay moved. 

Physical Demands 

• Continuous standing and walking for long periods of time. 
• Frequent lifting and carrying up to 50lbs / 23kg. 
• Pushing and pulling luggage carts and guest items. 
• Bending reaching and handling of guest belongings. 
• Ability to work both indoors and outdoors in varying weather conditions. 

Visa Requirements: Must be legally authorized to work in Canada. 

Additional Information :

Job Perks & Benefits: 

• Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health Orthodontics Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.  
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees. 
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide. 
• Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Accor Hotels in Banff Lake Louise Jasper & Whistler. 
• One complimentary buffet meal per shift in our staff cafeteria. 
• Subsidized shared Staff Accommodation. 

Apply Today: Whether youre just starting your journey or seeking your next adventure wed love to hear from you. Explore current opportunities and discover what it means to be a Heartist at . 

Were committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process please reach out confidentially at  and well work with you to ensure your needs are met. 

At Rimrock Banff we believe that diversity makes us stronger and inclusion moves us forward. 

Our team is made up of individuals from across the globe each bringing their own culture perspective and a place as naturally diverse as Banff National Park its only fitting that our workplace reflects the same richness. 

Whether youre on shift or in staff housing we want every Heartist to feel seen valued and free to be fully themselves regardless of race culture gender identity religion abilities sexual orientation or age. 

Inclusion isnt a box we check its a value we live. And while were proud of our progress we know theres always more to learn more ways to grow and more voices to elevate. 

Together we build a workplace where belonging isnt just possible its expected. 

Be you. Be bold. Stay moved. 

#CWMRSummer26
 

Remote Work :

No

Employment Type :

Full-time