Client Relations Coordinator
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Job Location:
Ontario, CA - USA
Yearly Salary:
$ 44000 - 48000
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Summary
We are seeking professional and detail-oriented individuals to join our team as Client Relations this fully remote role you will serve as the primary point of contact for clients assisting with research coordinating reservations and ensuring all arrangements are accurate and seamlessly managed.
This position focuses on delivering exceptional client service maintaining strong relationships and ensuring administrative precision in a structured remote environment. No prior industry experience is required comprehensive training and ongoing support are provided.
Key Responsibilities
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Serve as a primary contact for client inquiries and service requests
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Coordinate reservations and confirm travel arrangements using approved systems
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Research and compare vacation options based on client preferences and budgets
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Provide accurate information and professional guidance
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Manage updates changes and service-related matters promptly
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Maintain detailed and organized client records
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Follow established processes to ensure accuracy
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Participate in training sessions and team meetings
What We Offer
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100% remote work environment
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Flexible scheduling options
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Structured onboarding and continuous development
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Performance-based incentives and growth opportunities
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Supportive and collaborative team culture
Required Qualifications
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Strong written and verbal communication skills
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Excellent attention to detail and organizational abilities
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Comfortable working independently in a remote environment
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Basic computer proficiency and reliable internet access
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Must be at least 18 years of age
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Legal eligibility to work in the U.S. U.K. Mexico Australia or Spain
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Professional-level English communication skills
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
