Leave of Absence (LOA) Manager

POSITION SUMMARY:

The Leave of Absence Manager is responsible for the strategic oversight and day-to-day administration of Millimans leave of absence disability and paid time off programs across a multi-state workforce. This role serves as the organizations subject matter expert on federal state and local leave compliance. The position leads a team of three leave analysts and ensures consistent compliant and operationally sound administration in a decentralized environment. The ideal candidate combines deep regulatory expertise with strong operational leadership thrives in complex and evolving legal landscapes and can bring structure and accountability while maintaining flexibility across business units.

RESPONSIBILITIES:

• Serve as the subject matter expert on federal state and local leave laws including FMLA ADA PWFA state paid family and medical leave programs and related regulatory requirements ensuring compliant leave administration across a multi-state workforce.
• Partner with Business Partners and oversee the ADA interactive process including accommodation assessments documentation standards return-to-work coordination and complex case determinations ensuring consistent and legally sound outcomes.
• Oversee coordination of workers compensation cases with leave and disability programs to ensure proper benefit integration compliance with wage replacement requirements and effective return-to-work alignment.
• Partner closely with the Benefits Manager to align leave disability and health plan strategies ensuring cohesive program design vendor oversight and consistent employee experience across total rewards programs.
• Monitor legislative developments and assess organizational impact recommending updates to policies procedures and governance standards to maintain compliance in a decentralized organizational environment.
• Provide guidance on complex and escalated leave and accommodation cases partnering with Compliance Legal HR Business Partners and Payroll to mitigate risk and ensure consistent application of policy.
• Lead and develop a team of three leave analysts establishing clear performance expectations strengthening technical expertise and ensuring high-quality case management and service delivery.
• Oversee day-to-day administration of leave and disability programs including vendor performance management escalations data integrity and service delivery standards.
• Design and maintain scalable leave processes and compliance controls that promote consistency across practices while respecting decentralized operations.
• Utilize reporting and analytics to monitor leave disability and workers compensation trends identify risk patterns and provide data-informed recommendations to leadership.
• Develop and deliver training and guidance to HR Business Partners managers and practice administrators to support consistent understanding and application of leave and accommodation requirements.

SKILLS & QUALIFICATIONS REQUIRED:

• The ideal candidate must have minimum 10 years of progressive experience in leave administration within mid- to large-sized multi-state organization ( employees).
• The ideal candidate must have minimum 3 years of direct people management experience.
• The ideal candidate must have deep expertise in federal and multi-state leave laws and regulatory compliance including complex leave coordination and disability integration.
• Must have demonstrated experience managing escalated high-risk or complex leave cases with strong judgment and defensible decision-making.
• Must have experience of operating in a decentralized or matrixed environment.
• Must have strong analytical skills with the ability to interpret data identify trends and make data-driven recommendations.
• Must have proven ability to design and implement scalable processes and compliance controls.
• Must have a high degree of confidentiality discretion and independent accountability.
• Must have strong written and verbal communication skills with the ability to effectively influence and educate stakeholders at all organizational levels.

SKILLS & QUALIFICATIONS PREFERRED:

• PHR SPHR SHRM-CP or SHRM-SCP certification.
• Experience with UKG (UltiPro) or similar HRIS platforms.
• Experience managing or partnering with disability vendors such as The Hartford.
• Experience participating in HRIS implementations system conversions or RFP processes.

LOCATION:

This is a remote role. This job posting is expected to close on March 20^th 2026

COMPENSATION:

The overall salary range for this role is $85100 - $161575. For candidates residing in:

• Alaska California Connecticut Illinois Maryland Massachusetts New Jersey New York City Newark San Jose San Francisco Pennsylvania Virginia Washington or the District of Columbia the salary range is $97865 - $161575.
• All other locations the salary range is $85100 - $140500.

A combination of factors will be considered including but not limited to education relevant work experience qualifications skills certifications etc.

BENEFITS:

We offer a comprehensive benefits package designed to support employees health financial securityand well-being. Benefits include:

• Medical Dental and Vision Coverage for employees dependents and domestic partners
• Employee Assistance Program (EAP) Confidential support for personal and work-related challenges
• 401(k) Plan Includes a company matching program and profit-sharing contributions.
• Discretionary Bonus Program Recognizing employee contributions
• Flexible Spending Accounts (FSA) Pre-tax savings for dependent care transportation and eligible medical expenses
• Paid Time Off (PTO) Begins accruing on the first day of work. Full-time employees accrue 15 days per year and employees working less than full-time accrue PTO on a prorated basis
• Holidays A minimum of 10 paid holidays per year
• Family Building Benefits Includes adoption and fertility assistance
• Paid Parental Leave Up to 12 weeks of paid leave for employees who meet eligibility criteria
• Life Insurance & AD&D 100% of premiums covered by Milliman
• Short-Term and Long-Term Disability Fully paid by Milliman

ABOUT MILLIMAN:

Independent for over 77 years Milliman delivers market-leading services and solutions to clients worldwide. Today we are helping companies take on some of the worlds most critical and complex issues including retirement funding and healthcare financing risk management and regulatory compliance data analytics and business transformation.

Through a team of professionals ranging from actuaries to clinicians technology specialists to plan administrators we offer unparalleled expertise in employee benefits investment consulting healthcare life insurance and financial services and property and casualty insurance.

EQUAL OPPORTUNITY:

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin disability or status as a protected veteran.

Required Experience:

Manager