Senior Product Associate Card Financial Transactions

Job Description

Unleash your expertise in product development and optimization by leveraging user research analyzing metrics and collaborating across one of the worlds most innovative financial organizations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Senior Product Associate within the Card Financial Transactions team you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. You will collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
As a product team member your problem-solving skills will place you on the cutting edge of defining the vision creating the strategy and building the roadmap to solutions that impact millions. Along the way youll develop a deep end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.

Job responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research journey mapping and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes tracks and evaluates product metrics including work to time cost and quality targets across the product development life cycle
Writes the requirements epics and user stories to support product development.

Required qualifications capabilities and skills
3 years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
High-level analytical and problem-solving skills with a keen attention to detail
Skilled in writing comprehensive test cases including edge cases for all the identified use cases
Must have the ability easily assimilate information and learn new applications and processes and ability to analyze complex system requirements and present findings to both
Demonstrated ability to design and develop detailed flowcharts that effectively illustrate information architecture system interactions and process flows
Effective presentation and interpersonal skills; proficient skills in communicating ideas both written and verbal
Technical proficiency and understanding of software development methodologies with experience in APIs and cloud concepts
Agile/Scrum certification or a minimum of 3 years of hands-on experience working in Agile/Scrum environments

Preferred qualifications capabilities and skills
Experienceideally in project management process re-engineering strategy or customer-centric functions with a background in working with global teams
Experience with agile product development and software delivery lifecycle; advanced knowledge of using tools like Confluence and JIRA
Proven track record of delivery and new product feature creation; effective communicator with excellent written communication skills including requirements writing
Familiarity with the business services and offerings associated with financial services and understanding of the financial services industry and Regulatory Legal and Risk environments