Junior IT Systems and Business Automation Specialist
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Job Location:
Austin, TX - USA
Yearly Salary:
$ 80000 - 80000
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
This role is on-site M-F 9AM-5:30PM in Austin TX.
Our client is a well established company in the HR / Recruiting Technology space. Their IT team handles more than traditional IT. Alongside support and security work weve used AI coding tools and workflow automation platforms to build custom business automations in-house including automated reporting systems AI-driven research pipelines and personalized partner communications. Most of your time around 70-80% will be on the automation side. The rest is traditional IT support and security. Youll work alongside the person who built our current automation suite learning through hands-on pairing and eventually owning your own projects.
This is a unique opportunity for someone who has some basic IT Support experience who wants to dive into the world of AI and AI Coding tools (Claude / ChatGPT) and is eager to learn.
Responsibilities
Automation & Integration
- Build and maintain business workflow automations using n8n AI coding tools and custom integrations
- Collaborate with teams across the company to identify processes that can be automated and implement solutions
- Maintain and improve existing automations including internal reporting digests client call summarization partner outreach campaigns and AI-powered research workflows
- Develop custom connectors and integrations between internal systems
IT Support & Security
- Manage and resolve IT support tickets including access issues software and hardware troubleshooting and general user support
- Handle employee onboarding and offboarding including workstation setup account provisioning access controls and device decommissioning
- Administer the M365 environment including user and group management access controls and security configurations
- Monitor and maintain network infrastructure using Cisco Meraki
- Maintain security policies support progress toward SOC and ISO 27001 certifications and respond to security questionnaires from clients and partners
Qualifications
- 1 years of experience in IT support systems administration or a related role along with a hunger to learn
- Experience troubleshooting technical issues across hardware software and access management
- Basic knowledge of security frameworks (NIST ISO 27001) and privacy regulations
- Strong communication and interpersonal skills; youll work with people across every department
Preferred Qualifications
- Experience with workflow automation tools such as n8n
- Familiarity with AI coding assistants
- Knowledge of M365 administration
- Industry certifications (CompTIA A Net Sec or similar)
- Scripting experience in Python or JavaScript
Starting salary is $80000 with a clear growth path to $95000 and then $110000 over your first two years as you take on more ownership of automation projects and security initiatives.
#ZR
Required Experience:
Junior IC
Key Skills
- Controlling Experience
- Distributed Control Systems
- Pardot
- Crystal Reports
- Marketing Automation
- Salesforce Marketing Cloud
- Warehouse Management
- HubSpot
- Responsys
- Email Marketing
- Leadership Experience
- Programmable Logic Controllers
About Company
Simplex offers industrial solutions to a wide variety of regional manufacturers spanning a number of industries. Since it’s establishment in 2013, the firm has mainly manufactured CNC router machines for the Egyptian market by combining quality components with a highly personalized pr ... View more
