Business Intelligence Officer Redeployment 22293

• Suffolk County Council
• Address: Endeavour House Ipswich IP1 2BX - Hybrid working
• Salary: 34434 per annum pro rata
• Hours: 18.5 per week flexible working options available
• Contract: Permanent

As a modern flexible and effective organisation were driven to make a positive difference to the environment the communities we serve and the careers of our people. Thats why when you join us as a Business Intelligence Officer (SystmOne trainer) youll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.

Reimagine the possibilities.

Your role and responsibilities

You will:

• Deliver training to SystmOne users across Children and Young Peoples (CYP) Health teams
• Contribute to service level reporting and provide analysis that supports decision-making and planning
• Work as part of the Children and Young Peoples Intelligence Hub which specialise in data and intelligence across Children and Young Peoples Services
• Receive peer support from other intelligence analysts system experts and system trainers within the team.
  

You will need

• Experience of supporting front-end system users and delivering training
• Excellent oral and written communication skills
• Experience using SystmOne
• Analytical skills for interpreting qualitative and quantitative information.

You can view a full list of requirements in theJob and Person Profile (Word).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

You will be part of a small team that maintains and develops case recording systems delivers system training and provides data and intelligence to colleagues across CYP Health Services.

The teams main source of data is the Health Management System SystmOne. This is an integrated health record and is used by services across CYP Health for record-keeping and reporting.

We offer a fantastic inclusive working environment including diverse and active staff networks great flexible working options and many benefits as well as the opportunity to improve the lives of Suffolk residents.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in our Workforce Equality Report.

For more information

Please contact Hannah Alstonfor a casual conversation. You can reach them by calling or emailing

How to apply

Step 1 -Read the Job and Person Profile (Word).

Step 2 -Click Apply Now to start your online application.

Step 3 -Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.

1. Tell us about a time you delivered system training to staff with varying levels of confidence or digital ability. How did you adapt your approach and what was the outcome
2. Describe a situation where you had to challenge current practice or highlight an issue with data or system use. How did you approach it
3. Tell us about a time you took the initiative to improve a service process or way of working for colleagues or service users.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

Do you need any reasonable adjustments to help you to applyIf you are disabled and/or haveadditionalsupport needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team ator.

You can find examples ofpossible adjustmentsonourReasonable Adjustment pages. Ifyoureinvited to the next stageyoullhave another chance to request adjustments.

Closing date:11.30pm 25 February 2026

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid