Onsite Support Engineer MO
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Job Location:
Clayton, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary: Senior Onsite Support Engineer (macOS & Apple Devices Expert)
- Provide expert high-level technical support for macOS Windows systems Apple devices and end-user technology.
- Deliver white-glove IT support to executive and VIP personnel ensuring rapid response and minimal downtime.
- Configure troubleshoot and maintain A/V and conference room technologies (Zoom Rooms Teams Rooms projectors displays etc.).
- Manage support and maintain executive workstations mobile devices and remote access configurations.
- Provide on-site support for A/V during meetings town halls and live events; coordinate testing and setup with executive assistants.
- Offer Tier 2/3 support for desktops laptops printers mobile devices and peripherals in a corporate environment.
- Install configure and maintain Windows and macOS operating systems and related software.
- Support enterprise collaboration tools (Microsoft 365 Teams Zoom etc.) and manage asset inventory.
- Participate in IT infrastructure projects system migrations upgrades and rollouts.
- Mentor junior support staff and contribute to IT documentation and training materials.
- Maintain professionalism confidentiality and attention to detail especially when working with senior leadership.
- Work independently in high-visibility fast-paced environments; occasional after-hours or weekend support required.
- Physical ability to set up equipment (up to 40 lbs); primarily on-site role with possible hybrid flexibility.
- Provide expert high-level technical support for macOS Windows systems Apple devices and end-user technology.
- Deliver white-glove IT support to executive and VIP personnel ensuring rapid response and minimal downtime.
- Configure troubleshoot and maintain A/V and conference room technologies (Zoom Rooms Teams Rooms projectors displays etc.).
- Manage support and maintain executive workstations mobile devices and remote access configurations.
- Provide on-site support for A/V during meetings town halls and live events; coordinate testing and setup with executive assistants.
- Offer Tier 2/3 support for desktops laptops printers mobile devices and peripherals in a corporate environment.
- Install configure and maintain Windows and macOS operating systems and related software.
- Support enterprise collaboration tools (Microsoft 365 Teams Zoom etc.) and manage asset inventory.
- Participate in IT infrastructure projects system migrations upgrades and rollouts.
- Mentor junior support staff and contribute to IT documentation and training materials.
- Maintain professionalism confidentiality and attention to detail especially when working with senior leadership.
- Work independently in high-visibility fast-paced environments; occasional after-hours or weekend support required.
- Physical ability to set up equipment (up to 40 lbs); primarily on-site role with possible hybrid flexibility.
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
