Employee Relations Manager

Holly Springs, MS - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Employee Relations Manager (Contract)

Location: Holly Springs NC (Onsite 4 days/week 1 day remote)
Duration: 9 Months (Potential Extension or Conversion)
Schedule: Full-Time 40 hours/week Standard Business Hours Overtime as needed
Travel: Up to 10% overnight travel

We are seeking an experienced Employee Relations Manager to lead complex employee relations investigations and provide strategic HR guidance in a fast-paced high-volume environment. This role requires deep expertise in employee relations labor relations compliance and conflict resolution. The position is heavily onsite and focused on supporting the Holly Springs location with strong face-to-face engagement.

Key Responsibilities:

Employee & Labor Relations

Conduct confidential investigations involving harassment discrimination misconduct and policy violations
Manage compliance hotline cases through resolution and document outcomes in case management systems
Facilitate terminations draft documentation and lead related meetings
Coach and advise managers on employee relations best practices and fair treatment
Interpret and apply employment laws company policies and collective bargaining agreements
Support union environments by resolving grievances and participating in arbitrations
Partner with Legal and HR Business Partners to mitigate risk and ensure compliance
Build strong working relationships with employees union representatives and leadership

Medical Accommodations

Manage end-to-end medical accommodation processes
Facilitate interactive discussions with HR and medical stakeholders
Balance employee advocacy with business needs
Maintain accurate documentation in HRIS and case management systems

Performance Management & Corrective Action

Guide leaders on corrective action processes and SMART performance objectives
Support performance improvement plans and development strategies
Promote a high-performance compliant and engaged workplace culture
Maintain detailed documentation of employee actions and outcomes

Training & Program Development

Partner with Learning & Development to design and deliver employee relations training
Contribute to ER program development and implementation initiatives

Special Projects & Administration

Lead or support HR and employee relations projects
Maintain compliance-focused case documentation and reporting
Manage 25 40 cases per week triaging based on urgency and risk

Required Qualifications:

Bachelor s degree in Human Resources Organizational Psychology Business or related field
5 7 years of HR experience with strong focus on employee relations investigations
Experience in high-volume fast-paced work environments
In-depth knowledge of employment law and HR compliance
Experience with HRIS and case management systems (e.g. ServiceNow NAVEX EthicsPoint preferred)
Strong written and verbal communication skills
High discretion and ability to manage confidential matters
Proven ability to influence stakeholders and coach leadership
Must be local to Holly Springs NC and available onsite 4 days/week

Preferred Qualifications:

Experience in unionized environments and labor relations
SHRM-CP or SHRM-SCP certification
Bilingual English/Spanish (strongly preferred)
Experience supporting multiple sites within a global matrixed organization

Additional Information:

High emotional intelligence and resilience required due to sensitive casework
Customer service mindset essential for onsite employee engagement
Structured onboarding and peer support system provided
Two-round interview process (Hiring Manager Team Senior Leadership Final Round)

This is a high-impact Employee Relations leadership opportunity ideal for a seasoned HR professional with strong investigation expertise and the ability to thrive in a collaborative compliance-driven environment.

Job Title: Employee Relations Manager (Contract) Location: Holly Springs NC (Onsite 4 days/week 1 day remote) Duration: 9 Months (Potential Extension or Conversion) Schedule: Full-Time 40 hours/week Standard Business Hours Overtime as needed Travel: Up to 10% overnight travel We are seeking an exp...