Visitor Experience Assistant

Stirling - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

Closing Date: 5th March 2026

Contract Type: Part Time Temporary until 30/11/2026

Salary: 11517

Hours:16 per week

Location: National Wallace Monument

An exciting opportunity has opened to join the team at The National Wallace Monument as a Visitor Experience Assistant. The successful candidate will be a highly motivated individual who is committed to delivering a first class customer experience to every visitor at the attraction.

The post is a customer focused role and the holder will be expected to have a good level of background knowledge about the attraction the surrounding area as well as Stirlings wider tourism offering. They will also be required to assess individual visitor needs upsell products and ensure that each customer receives the highest level of customer service at all times. The successful candidate will need to ensure that all policies and procedures are adhered to and that the attraction and grounds are being consistently maintained to the highest possible standard.

This position is initially for two days per week. However the working hours are subject to change based on business needs and may increase accordingly. The role operates across a seven-day schedule and availability for weekend work is essential

If youve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships) disability gender identity sexual orientation religion belief or race.

Job Description

Additional Salary Information

Stirling Information

The Benefits

30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service)Pro-rated for part time roles.
Flexible working including hybrid office/work from home arrangementswhere the role allows. We have a good balance across our teams retaining the benefits to work/life balance of working from home part of the week with the collaborative and social benefits of working from the office 2-3 days per week
Membership of the Local Government Pension Scheme. For further details visit to 6 months full sick pay and 6 months half pay dependent on length of service
Carers Leave
Up to 4 weeks paid Paternity Leave
Access to Health & Wellbeing support
Ongoing opportunities for Learning & Development
Cycle to Work Scheme
Lift share Scheme
Car Lease Scheme
Technology Benefit Scheme

Required Experience:

Junior IC

DescriptionClosing Date: 5th March 2026Contract Type: Part Time Temporary until 30/11/2026Salary: 11517Hours:16 per weekLocation: National Wallace MonumentAn exciting opportunity has opened to join the team at The National Wallace Monument as a Visitor Experience Assistant. The successful candidate ...