Computer Technician

Sentinel is looking for a Computer Technician to assist our customer in supporting their various locations throughout the Phoenix AZ area. The ideal candidate would have experience conducting software upgrades and hardware repairs. This person would provide first-line end-user support monitoring prioritizing and resolving tickets to ensure timely and effective issue resolution while investigating problems researching solutions and documenting actions within a ticketing system. The candidate should be willing to travel locally. This is a contract to hire position reporting onsite at our client location in Phoenix AZ.

• Minimum of a High School Diploma or the equivalent
• Minimum of two years of IT help desk experience (preferred)
• Must pass the clients IPV fingerprint process
• Strong troubleshooting capabilities with desktops laptops tablets servers and switches is required
• Experience with Chrome OS G Suite Admin PanelKnowledge of the current technology trends and developments in the field of technology is required
• Experience with Active Directory Print DNS is required
• Knowledgeable of Firewalls NEXT GEN is required
• Strong Customer Service and communication skills
• Understanding of Windows OS: Windows 8.1 10 and Server 2012 Server 2016 is required
• Knowledge and understanding of MS OfficeKnowledge of Mac OS and IOS operating systems is required
• Knowledge and understanding of mobile device management systems is required
• Frequent sitting and standing are required as well as the ability to carry up to 30 lbs is required
• Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 10 pounds of force constantly to move object is required
• Positions in this class typically require: stooping kneeling crouching reaching standing walking pushing pulling lifting finger dexterity grasping talking hearing seeing and repetitive motions
• The candidate must have a car as this position requires travel (up to 3 hours drive) between location and the transportation of equipment
• AZ Drivers License with a driving record that meets our clients insurance carrier requirements; as regular in-state travel is required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a can-do attitude
• We focus on candidates that display our ACE factor Attitude Compassion and Enthusiasm to deliver quality solutions with exceptional customer service.

We focus on candidates that display our ACE factor Attitude Compassion and Enthusiasm to deliver quality solutions with exceptional customer service.

What you get:

We offer weekly competitive pay medical dental vision 401K and more.

IT happen!

Sentinel Technologies Inc. has been rated a top workplace every year since 2012!

About Us:

Sentinel delivers solutions that can efficiently address a range of IT needs from security to communications to systems & networks to software applications to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982 Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of todays global technology leaders including Cisco Dell VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ) Chicago and Springfield IL; Phoenix AZ.; Lansing and Grand Rapids MI; Milwaukee WI; and Denver CO.

If you are MOTIVATED you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity an entrepreneurial spirit fosters growth through certification and hands-on training and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment wed like to have you join our team. Learn more at

As part of Sentinels employment process candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity employer including disability and accordance with Title VII and state regulations all qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin marital status pregnancy genetics disability military veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position please contact .

The Know Your Rights Poster is available here

EEO Policy Statement is available here.

Experience:

IC