Change Communications Manager

Location: UK - London UK - Hatfield UK - Milton Keynes UK - Reading Job-ID: 216945 Contract type: Standard Business Unit: Marketing Communication & Creative Design

Life on the team

Build communications that inspire engage and drive real change for our customers. At Computacenter were trusted by world leading organisations to deliver technology transformation that makes a meaningful impact. As we continue to grow our Adoption & Change Management (ACM) capability were looking for an experienced Change Communications Manager to shape lead and deliver strategic communication across major change programmeshelping our customers and our people understand embrace and adopt new ways of working.

This role is pivotal in maturing the ACM practice. Youll bring a passion for communications as a craft flexing tone of voice to match each customers brand ghost-writing where needed and using creative digital formats to bring stories to life. If you thrive on translating complex ideas into clear engaging messaging that influences behaviour this role is an excellent fit.

What youll do

• Develop and deliver communication strategies for large transformation programmes ensuring messaging is clear timely and aligned to customer and Computacenter brand guidelines.
• Tailor communications for different audiencesfrom end users to senior leadersensuring relevance clarity and impact.
• Produce engaging multichannel content including emails intranet posts newsletters briefings presentations infographics and video scripts.
• Ghostwrite and adapt tone confidently to reflect different customer personas and industries.
• Bring change narratives to life by explaining the why what and how in a compelling accessible way that supports adoption.
• Coordinate communication campaigns around key project milestones reinforcing training engagement and behavioural change activities.
• Create and curate digital and multimedia assets including shortform videos and creative storytelling materials.
• Provide leaders and sponsors with briefing packs cascade tools and talking points that support consistent communication.
• Monitor communication effectiveness using analytics feedback and engagement data; adjust tactics where needed.
• Manage sensitive or challenging communications with clarity empathy and professionalism.
• Contribute to building the ACM communications capability by reusing templates sharing best practice and supporting team development.

What youll need

• 5 years experience in corporate internal or change communications.
• Experience supporting largescale transformation ideally in tech consulting or related sectors.
• Strong writing editing and storytelling skills with the ability to simplify complex information.
• Strategic mindset with the creativity to develop compelling multiphase communication programmes.
• Confidence using digital platforms including SharePoint MS Teams Viva Engage intranets and newsletters.
• Experience producing or coordinating multimedia assets content.
• Excellent stakeholder engagement skills including advising senior leaders and working collaboratively across teams.
• A data driven approach to refining communications based on metrics and feedback.
• Versatility and the ability to adapt tone messaging and approach across different customer environments.
• An agile people centred mindset with sensitivity to the challenges that come with organisational change.

About us

We are a leading independent technology and services provider trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source transform and manage their technology infrastructure to deliver digital transformation enabling people and their business.

Our business may be about technology but first of all its about people

With over 20000 people across 22 countries we are proud of our inclusive culture - where everyone can thrive feel valued and truly belong.

As an equal opportunities employer were committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits regardless of your age disability ethnicity gender identity or any other characteristics protected by law. What matters most to us is that you share our vision and values and bring the experience and skills were looking for.

We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.

If you share our values and want to make a meaningful impact in a supportive forward-thinking environment - wed love to hear from you!