Assistant Director of Care (ADOC)

Job Description

Mission:
Reporting to the Director of Care the Assistant Director of care (ADOC) is a highly skilled
leader who contributes to Extendicares purpose of Helping People Live Better by supporting
and leading a high-performing team dedicated to delivering safe high-quality and
compassionate care to all residents.
Under the direction of the Director of Care the ADOC leads and provides oversight for
assigned clinical areas as per Extendicares model of care and collaborates with other
members of the care team to ensure exceptional resident centered care and best practices
are consistent with Extendicare Accreditation standards and all regulations.
The ADOC will engage with residents and families and promote a customer service
philosophy to continuously improve resident satisfaction and achieve our mission to provide
people with the care they need wherever they call home.

Key Outcomes: Serve as a strong advocate for resident safety and ongoing improvement of quality care. Attain high resident and family engagement as measured through Experience Survey results by caring for each person as we would our own family. Consistently meet or exceed all quality and clinical indicators for residents in alignment with organizational and legislative guidelines through the effective execution of required clinical programs. Foster a positive culture of employee experience driving an increase in overall employee engagement compared to the previous year. Ensure adherence to all regulatory requirements on quality and clinical programs as well as organizational and Accreditation standards policies and procedures.

Key Responsibilities: In collaboration with the Director of Care: Manage- Manage assigned program areas as per Extendicares Model of Care ensuring effective implementation and performance ofthe programs in compliance with legislative and professional standards. Identify- Risk and mitigation strategies and escalate and manage as appropriate in collaboration with organizational teams and departments. Comply- Monitor and ensure compliance with all regulations licensing requirements accreditation standards and labour and employment standards including timely investigations and consistent action planning.

Collaborate- Actively participate and collaborate with the Director of Care interdisciplinary team and consult with care staff residents and families to deliverand optimize resident care. Quality- Lead in the development implementation and oversight of quality improvement initiatives within the home to achieve successful outcomes and meet established goals. Community Partnership- Engage with vendors on quality initiatives and training requirements and collaborate with community health partners for the betterment of resident care. Cultivate- Foster professional growth and engagement of team members through mentorship training and development initiatives to enhance team performance in partnership with DOC to build a strong organizational culture. This includes identifying skill gaps providing coaching and feedback and encouraging continuous learning. Values Alignment- Uphold and promote the organizations Mission Vision and Values and Philosophy regarding Ethics Morality and Integrity Customer Service- Through employing the customer service mindset accept and respond to feedback (complaints recognition or suggestions) from residents families vendors and team members with acknowledgement and empathy.

Qualifications:

Minimum of three (3) years of experience working as Registered staff in the long-term care sector plus minimum of one (1) year experience in a managerial or supervisory capacity in LTC. Current and unrestricted registration/licensing and practice as a Registered Nurse with the applicable Provincial licensing body. Bachelor of Nursing Current CPR certification is required. Demonstrated leadership communication skills and interpersonal skills. Experience in the use of EHR systems specifically Point Click Care and Point of Care. Proficiency in Microsoft Office Suite. Proven history of leading quality improvement initiatives and achieving positive resident outcomes. Demonstrated team building and time management skills. Strong Clinical skills.

Time Type:

At Extendicarewevespent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare you become part of a compassionate mission-driven team committed to creating a safe supportive and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills experience education and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer acomprehensive suite of benefitsdesigned to support your health financial well-being and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We mayuse artificial intelligence (AI) toolsto support certain stages of the recruitment process such as reviewing applications analyzing resumes or assessing candidate responses. These tools assist our recruitment team butdo notreplace human judgment every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. Ifyou wouldlike more information about how your data is processed please contact us.

Extendicare is committed to fostering an accessible inclusive and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.