IT Support

Lagos - Nigeria

Monthly Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Responsibilities:

Provide first-line technical support to employees or clients via phone email chat or in person
Install configure and maintain hardware (computers printers mobile devices)
Troubleshoot software network and system issues
Set up and manage user accounts permissions and passwords
Maintain and update IT documentation and asset inventory
Monitor system performance and escalate complex issues to senior IT staff
Support cybersecurity practices (antivirus updates data protection)
Assist with system upgrades backups and disaster recovery procedures

Requirements:

Diploma or Bachelors degree in Information Technology Computer Science or related field (or equivalent experience)
Minimum of 1 year of proven experience in IT support or help desk roles
Knowledge of Windows and/or macOS operating systems
Basic understanding of networking concepts (TCP/IP DNS routers switches)
Strong troubleshooting and problem-solving skills
Excellent communication and customer service skills

Responsibilities:Provide first-line technical support to employees or clients via phone email chat or in personInstall configure and maintain hardware (computers printers mobile devices)Troubleshoot software network and system issuesSet up and manage user accounts permissions and passwordsMaintain a...