Operations Shift Leader (Customisation & Despatch)

Crewe - UK

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Operations Shift Leader
Crewe Cheshire - onsite

Salary: up to 29298.17

Were looking for a proactive and enthusiastic Operations Shift Leader to bring energy and drive to our team.

Why Likewize

Likewize is the premier global boutique for device protection and pre-owned solutions. From phones to smart home devices we care for the tech that powers everyday life.

Position Summary

As the Operations Shift Leader you will be managing a team of warehouse operations colleagues with the responsibility for managing the Customisation and Despatch teams. The role will entail planning and coordinating daily workloads to ensure that all resources are aligned to deliver our customer requirements and to assist in providing a working environment which is safe and without risks to health.

Primary Responsibilities

Reporting into the Customisation and Despatch First Line manager the expected working pattern will be on a weekly rotational basis Monday-Friday 08:00-17:00 and 13:00-22:00.
Planning work and resource within the department to ensure all production/orders have been completed within SLA.
Ensure processes are being followed and recorded ensuring high quality experiences for our internal and external customers.
Identifying areas of improvement and providing solutions to ensure continuous improvement.
Achieving Key Performance Indicators (KPIs) through the effective use of resources equipment and information. Key indicators relate productivity accuracy absence and collective departmental KPIs.
Ensuring that individual performance is maintained at a high level through effective leadership motivation and personal example.
Ensuring all documentation reports and statistics are completed and where required.
Coaching training and development of colleagues within the team.
Ensuring that any conduct absence or timekeeping issues are managed effectively.
Respecting the value of information by following Likewizes data protection/information security policies and procedures.

What we are looking for:

Previous team management experience (desirable).
A solid understanding of warehouse/distribution principle and procedures.
Excellent written and verbal communication skills
Proficient with Microsoft office

What do we offer
At Likewize we care about you and your progression. We offer:

A competitive salary and benefits package
A supportive and collaborative culture
A fun and dynamic work environment
A range of learning and development opportunities
Health Cash Plan covering Dental Optical Prescriptions Health & Wellbeing Maternity Antenatal appointments & adoption
Access to a GP at any time with prescriptions delivered to your home or work
Enhanced Maternity Paternity & Adoption
My Perks that have hundreds of offers available with exclusive discounts and cash back on purchases
A fully paid Employee Assistance Programme
Free onsite car parking
Holiday buy back scheme the opportunity to buy up to five extra days of annual leave
Free onsite modern gym
Cycle 2 work scheme

Ensure Fairness & Embrace Differences

Together we are committed to creating a work environment where differences are celebrated and are essential to our success. We are a Disability Confident employer and are committed to creating an inclusive and supportive environment for all. We actively encourage applications from individuals with disabilities and will make reasonable adjustments throughout the recruitment process and in the workplace to ensure accessibility and equal opportunity. If you require any accommodations during the application or interview process please let us know were here to help.

Job Description:Operations Shift Leader Crewe Cheshire - onsiteSalary: up to 29298.17Were looking for a proactive and enthusiastic Operations Shift Leader to bring energy and drive to our team.Why LikewizeLikewize is the premier global boutique for device protection and pre-owned solutions. From pho...