Consultant, Fleet
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
To consult and support customers utilising Standard Banks Fleet Management products and services. To ensure the effective use of the products through structured calling patterns thereby locking in the customer. To interpret management information for customers supplied through the various reports available to manage their fleets optimally. To execute on the Bluefuel Customer Value Proposition (CVP) Industry Value Propositions (IVPs) initiatives and activities aimed at optimising both customer experience and profitability for the bank.
Qualifications :
- Bachelor Degree in Transport and Logistics or related
- A valid Drivers License is an added advantage
Additional Information :
Experience Required
3-4 years of experience in fleet management sales.
Key Responsibilities:
- Consults and supports existing customers utilising Standard Bank Fleet Managements products and services.
- Provides customers with the tools to interpret the data by running exception reports for customers to discuss irregularities.
- Ensures that any areas of concern are discussed in order to provide an effective service to the customer.
- Achieves the required minimum customer calls per month through a structured call programme based on discussions with the customer on how often customers would like to be visited ranging from monthly to every second month to quarterly visits to customers.
- Monitors all customer queries thus ensuring that an effective and efficient resolution is offered to customers within the agreed timeframes.
Behavioural Competencies:
- Adopting Practical Approaches
- Following Procedures
- Interacting with People
- Managing Tasks
- Team Working
Technical Competencies:
- Business Administration Skills
- Client Relationship Management
- Process Management
- Risk Identification
Remote Work :
No
Employment Type :
Full-time
Key Skills
- AS400
- Transportation Management Systems
- Microsoft Outlook
- Vehicle Maintenance
- Dispatching
- Maintenance Management
- OSHA
- Maintenance
- Fleet Management
- Operating Systems
- Leadership Experience
- Logistics
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
