Account Manager Landscaping

Garden Doctors is a leading landscaping and garden care company dedicated to transforming outdoor spaces into beautiful sustainable environments. We pride ourselves on delivering exceptional service and building long-lasting relationships with our clients.

Job Title: Account Manager

Job Type: Full-Time

Salary: Competitive based on experience

We are seeking a motivated and organized Account Manager to join our team at Garden Doctors. As an Account Manager you will be the primary point of contact for our clients ensuring their needs are met with professionalism and care. You will work closely with our landscaping teams to deliver high-quality services while fostering client satisfaction and driving business growth.

Key Responsibilities:

> Build and maintain strong relationships with clients ensuring their satisfaction and loyalty.

> Act as the primary liaison between clients and internal teams to coordinate project timelines deliverables and expectations.

> Conduct site visits to assess client needs and provide tailored solutions for landscaping and garden care projects.

> Prepare and present proposals contracts and service agreements to clients.

> Monitor project progress ensuring services are delivered on time within budget and to the highest standards.

> Identify opportunities for upselling additional services or products to existing clients.

> Handle client inquiries resolve issues and address concerns promptly and professionally.

> Collaborate with the sales and marketing teams to develop strategies for client acquisition and retention.

> Maintain accurate records of client interactions contracts and project details in our CRM system.

Qualifications :

> Bachelors degree in business horticulture landscape management or a related field (preferred but not required).

> 3 years of experience in account management customer service or a related role preferably in landscaping or a similar industry.

> Strong communication and interpersonal skills with the ability to build rapport with diverse clients.

> Bilingual (Spanish) is a plus (but not required).

> Proven ability to manage multiple projects and prioritize tasks in a fast-paced environment.

> Knowledge of landscaping gardening or horticulture is a plus but not mandatory.

> Proficiency in CRM software and Microsoft Office Suite.

> Valid drivers license and ability to travel to client sites as needed.

Additional Information :

Why Join Garden Doctors

> Competitive salary.

> Opportunity to work in a dynamic growing company with a passion for creating beautiful outdoor spaces and a comprehensive maintenance program.

> Collaborative and supportive team environment.

> Professional development and growth opportunities

Remote Work :

No

Employment Type :

Full-time