Visa Direct Ecosystem Development Director

The Visa Direct Ecosystem Development Director will lead the Visa Direct ecosystem enablement function for Visa Direct across all endpoints focusing on issuer acceptance operational readiness compliance and ecosystem performance for key domestic and crossborder moneymovement use cases.

The ideal candidate brings deep expertise in the cardissuing business issuer processing systems and backoffice operations across credit debit and prepaid products Strong understanding of digital money movement ecosystems including card push to wallet and push to account flows. This leader will support clients in enabling Visa Direct transactions across all endpointscard pushtowallet and accountand ensure strong acceptance readiness and consistency across use cases such as domestic and crossborder remittances account funding disbursements and payouts.

The director must be a structured analytical thinker with excellent communication skills curiosity and a passion for understanding how payment capabilities are built deployed and optimized. The candidate should also be skilled at identifying synergies interdependencies and shared operational capabilities across card wallet and account endpoints to drive more unified ecosystem performance.

Key Responsibilities:

Issuer Ecosystem Enablement

• Strategic Ownership & Ecosystem Leadership: Define own and execute the Regionwide ecosystem enablement and acceptance strategy for Visa Direct across domestic and crossborder flows.  Shape multiyear growth plans and OKRs covering enablement acceptance performance and revenue outcomes
• Lead issuer ecosystem enablement across the full Visa Direct endpoint portfolio including card pushtowallet and account-based flows.
• Work with regional and inmarket teams Account Executives and Client Service Management to support issuers/other clients readiness and acceptance for Visa Direct capabilities.
• Partner with issuers and their technology providers to support implementation and operational activation of Visa Direct receive into card and other endpointspecific capabilities.
• Identify synergies shared enablers and integration opportunities across card wallet and account endpoints to strengthen ecosystem performance and streamline issuer adoption.
• Serve as a Visa Direct product SME guiding issuers through requirements to achieve high acceptance rates and consistent performance across endpoints.
• Support activation of crossborder payment corridors in the account network by ensuring market readiness regulatory compliance and smooth technical integration

Ecosystem Standards Performance & Compliance

• Drive issuers/other clients adherence to rules network standards technical specifications and compliance mandates in partnership with Legal Finance Client Support Risk Compliance AML and Product teams.
• Develop and execute performanceimprovement initiatives to elevate issuer acceptance quality and operational consistency across all endpoints.
• Oversee postlaunch monitoring and performance optimization to ensure seamless ongoing acceptance across the Visa Direct ecosystem.
• Monitor product enhancements rule updates and ecosystem changes act as the regional focal point for assessing issuer impact and ensuring readiness.

CrossFunctional Leadership & Client Advocacy

• Work with global and regional product teams to ensure ecosystem players readiness for new capabilities and releases.
• Collaborate closely with ecosystem risk and clientservices teams to deliver consistent scalable highquality execution of Visa Direct programs.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications :

• Minimum 12 years of experience in card issuing issuer processing and back-office operations across credit debit and prepaid.
• Strong understanding of card and/or account portfolio performance drivers including P&Ls risk authorization strategies and relevant regulation Banking industry Fincrime and Crypto Good working knowledge of key payment schemes
• Strong understanding of digital money movement ecosystems including card push to wallet and push to account flows.
• Proven ability to identify operational technical and standards based synergies across multiple endpoints and translate them into actionable issuer guidance.
• Strong technical understanding of payment messaging standards (e.g. ISO 20022) and APIbased integrations including how systems processors and partners connect across the payments ecosystem.
• Excellent communication structured thinking and analytical problem solving skills.
• Experience partnering with legal compliance risk and product teams on rules based and regulatory requirements.
• Client focused mindset with the ability to guide senior issuer stakeholders through complex operational and readiness steps.
• Ability to manage multiple workstreams within a global matrix environment.
• 8-10 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Full-time