Assistant Housekeeping Manager
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a detail-oriented and efficient Assistant Housekeeping Manager to join our this role you will work collaboratively with the Housekeeping Manager to ensure the highest standards of cleanliness and guest satisfaction throughout our property.
- Assist in managing daily housekeeping operations including staff scheduling and task allocation
- Conduct regular inspections of guest rooms public areas and back-of-house spaces to maintain cleanliness standards
- Coordinate with other departments to ensure smooth operations and prompt resolution of guest requests
- Oversee inventory management of cleaning supplies and linens
- Train and mentor housekeeping staff on proper cleaning techniques and customer service standards
- Implement and maintain health and safety protocols in line with local regulations and company policies
- Assist in developing and implementing strategies to improve operational efficiency and guest satisfaction
- Handle guest complaints and feedback professionally and efficiently
- Participate in budget planning and cost control measures for the housekeeping department
- Support the Housekeeping Manager in administrative tasks and reporting
Qualifications :
- Proven experience in housekeeping management preferably in a luxury hotel or resort setting
- Strong organizational and leadership skills with the ability to manage and motivate a diverse team
- Excellent communication skills in English both verbal and written
- Proficiency in hospitality management software and MS Office
- In-dept knowledge of housekeeping operations cleaning techniques and quality standards
- Understanding of inventory management and cost control principles
- Familiarity with health and safety regulations in the hospitality industry
- Strong problem-solving skills and ability to make decisions under pressure
- Customer-focused mindset with a commitment to delivering exceptional guest experiences
- Ability to work flexible hours including weekends and holidays
- Multilingual abilities
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Advertising Management
- Dewatering
- Internship
- Datawarehousing
- Glass
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
