Consulting Senior Manager
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Job Location:
Abidjan - Ivory Coast
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities:
- Identify and surface opportunities for client projects and submit for inclusion into plans.
- Design performance solutions to client requirements striving for innovative and efficient approaches.
- Undertake client projects including project road mapping client interviewing analytical review of inputs structuring of recommendations report writing.
- Bring deep subject matter expertise to bear in undertaking engagements such as portfolio strategy portfolio diagnostics and Acquisition and Loyalty program health checks.
- Create develop and maintain models contribute to IP creation and standardized VCA offerings.
- Conceive and brief to the Analytics team projects including segmentation propensity models and other intelligent targeting solutions.
- Defining the scope understanding clients objectives framing the problem or opportunity.
- Collecting and analyzing input such as client information interviews data processes policies competitive and environmental information.
- Synthesizing analysis to determine gaps issues opportunities.
- Identifying solutions such as strategies tactics or programs of activity.
- Recommending approaches providing guidance and at times physically supporting implementation at the client site.
- Facilitate meetings and workshops as an element of client engagements to enable creative problem solving and/or transfer domain knowledge helping clients to realize project objectives across multiple client teams/functions.
- Foster partnership with other internal functional areas ensuring alignment of opportunities and recommendations particularly with product functionality and availability.
- Where employee is a subject matter expert provide knowledge sharing coaching and training across functional teams and/or regions.
- You will have gained a variety of experience in the payments industry including card issuing and be passionate about an aspect that you have gained deeper expertise in be it loyalty product credit risk operations or another vertical. You will comfortably pivot from strategy development to program execution. Whilst you will work closely with the Senior Director to frame client engagements you will confidently take the lead in client interactions.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Language skills English and French written and verbal skills.
Minimum 10 years experience in retail banking card issuing or consulting to retail banks
Some consulting experience preferred with project management and/or process re-engineering credentials helpful
Experience in payment card portfolio management and cardholder marketing
Understanding of card issuers P&L and critical factors
Strong Excel and PowerPoint skills
Be very detail oriented ensuring the highest level of quality/rigor in reports and
data analysis
An understanding of statistical analysis modeling scoring schemes etc.
Confident meeting and workshop facilitation skills
Excellent project management skills
Strong academic credentials with relevant undergraduate degree and MBA or graduate degree preferred
Willingness to travel (30%)
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Compliance Management
- Customer Retention
- Quality Assurance
- Customer Service
- Extensive Knowledge
- Account Management
- Front Office
- Telephone Calls
- Needs Analysis
- Cold calls
- Business Relationships
- Customer Complaints
- Sales Goals
- Sales Process
- New Clients
About Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more
