IT Support and Collaboration
You ensure professional IT onboarding for end-users and contribute to global standards. You provide daily IT support utilize remote service desks efficiently and assist with meeting/event technology. You manage IT incidents requests problems and changes for Red Bulls IT services. You maintain regular IT service communication with end-users and organize IT security and service trainings. Additionally you administer user account access support local infrastructure with second-level partners and collaborate on service improvement ideas with the IT team.
End-user Devices and IT Infrastructure
You are responsible for maintaining an up-to-date IT asset inventory at Red Bull. You handle the distribution and replacement of end-user devices peripherals and mobile devices. You oversee the local network infrastructure ensuring it aligns with global standards. You manage the local office equipment throughout its lifecycle including printers and meeting room technology. Additionally you ensure equipment purchases are standardized and coordinate the return merchandise authorization (RMA) process for computing and hardware components.
Local IT Project Coordination and Administration
You ensure the deployment of global IT services for local projects to achieve maximum end-user satisfaction. You lead specific work-packages to support local IT and business projects. By proactively aligning with the Area IT team you promote the use of global or regional IT solutions over local ones. You assist the local IT or Finance Manager with IT budget planning. Additionally you manage assignments using global and area-specific project management techniques and coordinate with external vendors and partners such as those for audio/visual setups and digital signage.
Qualifications :
IT education or 3 years equivalent experience.
Strong communicator and relator tact in dealing with end-users.
Solid knowhow in Microsoft Windows and Office Mac AD Exchange Mobile Devices Networking andSecurity Services.
Strong analytical and problem solve skills towards IT peers around the global.
ITIL v3 experience ServiceNow or equivalent tool experience appreciated.
Team-oriented self-motivated personality hands-on and flexible personality.
Spoken and written English and Japanese mandatory.
Additional Information :
- 給与経験とスキルにより決定
- ボーナス個人のパフォーマンスにより決定
- 勤務地106-0032 東京都港区六本木7-7-7 Tri-Seven Roppongi 12F
- 雇用形態正社員
- 勤務体系9:0018:00休憩1時間出社時はコアタイム10:0015:00のフレックスタイム
- 働き方月40まで在宅勤務可
- 時間外労働有無有
- 試用期間6ヶ月
- 福利厚生は以下の通り
- 退職金制度として確定拠出年金を毎月会社が月額基本給の6.5%を拠出
- 総合福祉団体定期保険
- 医療保障保険
- 団体長期障害所得補償
- 有給休暇初年度20日入社後すぐに付与年度の途中での入社の場合は入社月により変動
- ベネフィットワン
- 社員割引レッドブルアルファタウリのアパレル
Remote Work :
No
Employment Type :
Full-time
IT Support and CollaborationYou ensure professional IT onboarding for end-users and contribute to global standards. You provide daily IT support utilize remote service desks efficiently and assist with meeting/event technology. You manage IT incidents requests problems and changes for Red Bulls IT s...
IT Support and Collaboration
You ensure professional IT onboarding for end-users and contribute to global standards. You provide daily IT support utilize remote service desks efficiently and assist with meeting/event technology. You manage IT incidents requests problems and changes for Red Bulls IT services. You maintain regular IT service communication with end-users and organize IT security and service trainings. Additionally you administer user account access support local infrastructure with second-level partners and collaborate on service improvement ideas with the IT team.
End-user Devices and IT Infrastructure
You are responsible for maintaining an up-to-date IT asset inventory at Red Bull. You handle the distribution and replacement of end-user devices peripherals and mobile devices. You oversee the local network infrastructure ensuring it aligns with global standards. You manage the local office equipment throughout its lifecycle including printers and meeting room technology. Additionally you ensure equipment purchases are standardized and coordinate the return merchandise authorization (RMA) process for computing and hardware components.
Local IT Project Coordination and Administration
You ensure the deployment of global IT services for local projects to achieve maximum end-user satisfaction. You lead specific work-packages to support local IT and business projects. By proactively aligning with the Area IT team you promote the use of global or regional IT solutions over local ones. You assist the local IT or Finance Manager with IT budget planning. Additionally you manage assignments using global and area-specific project management techniques and coordinate with external vendors and partners such as those for audio/visual setups and digital signage.
Qualifications :
IT education or 3 years equivalent experience.
Strong communicator and relator tact in dealing with end-users.
Solid knowhow in Microsoft Windows and Office Mac AD Exchange Mobile Devices Networking andSecurity Services.
Strong analytical and problem solve skills towards IT peers around the global.
ITIL v3 experience ServiceNow or equivalent tool experience appreciated.
Team-oriented self-motivated personality hands-on and flexible personality.
Spoken and written English and Japanese mandatory.
Additional Information :
- 給与経験とスキルにより決定
- ボーナス個人のパフォーマンスにより決定
- 勤務地106-0032 東京都港区六本木7-7-7 Tri-Seven Roppongi 12F
- 雇用形態正社員
- 勤務体系9:0018:00休憩1時間出社時はコアタイム10:0015:00のフレックスタイム
- 働き方月40まで在宅勤務可
- 時間外労働有無有
- 試用期間6ヶ月
- 福利厚生は以下の通り
- 退職金制度として確定拠出年金を毎月会社が月額基本給の6.5%を拠出
- 総合福祉団体定期保険
- 医療保障保険
- 団体長期障害所得補償
- 有給休暇初年度20日入社後すぐに付与年度の途中での入社の場合は入社月により変動
- ベネフィットワン
- 社員割引レッドブルアルファタウリのアパレル
Remote Work :
No
Employment Type :
Full-time
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