Product Manager, Amazon Now, Amazon Now
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Amazon Now is seeking an experienced Product Manager to lead the development and optimization of customer experiences specifically designed for new customers in our quick commerce business. This role will be instrumental in driving customer acquisition engagement and retention through innovative product solutions that simplify and enhance the first-time user journey.
Key job responsibilities
Customer Experience & Product Strategy
Own the end-to-end product strategy for new customer acquisition and onboarding experiences across the Amazon Now platform
Define and execute a product roadmap that reduces friction and accelerates time-to-first-order for new customers
Leverage data analytics and customer insights to identify pain points in the new customer journey and develop solutions that drive conversion and engagement
Design and implement personalized experiences that help new customers discover relevant products and understand the value proposition of quick commerce
Cross-Functional Leadership
Partner with engineering design marketing operations and business teams to deliver seamless customer experiences
Collaborate with regional teams to ensure product solutions are tailored to local market needs and customer preferences
Work closely with data science teams to build predictive models and recommendation systems optimized for new customer behavior
Coordinate with customer service teams to incorporate feedback and resolve customer pain points
Metrics & Impact
Define and track key performance indicators (KPIs) for new customer acquisition activation and early retention
Conduct A/B testing and experimentation to optimize conversion funnels and customer engagement
Analyze customer cohorts and behavioral patterns to inform product decisions and prioritization
Drive measurable improvements in new customer conversion rates order frequency and customer lifetime value
Innovation & Market Intelligence
Stay current on quick commerce trends competitive landscape and emerging customer needs in the Indian market
Identify opportunities to differentiate Amazon Nows new customer experience from competitors
Champion customer-centric innovation and advocate for new customer needs across the organization
- 3 years of product management experience
- Experience managing technical products or online services
- Experience in product program or project management in leading cross-functional teams in delivery of major new products or services
- Knowledge of SQL and VBA at an advanced level
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Customer Experience & Product Strategy
Own the end-to-end product strategy for new customer acquisition and onboarding experiences across the Amazon Now platform
Define and execute a product roadmap that reduces friction and accelerates time-to-first-order for new customers
Leverage data analytics and customer insights to identify pain points in the new customer journey and develop solutions that drive conversion and engagement
Design and implement personalized experiences that help new customers discover relevant products and understand the value proposition of quick commerce
Cross-Functional Leadership
Partner with engineering design marketing operations and business teams to deliver seamless customer experiences
Collaborate with regional teams to ensure product solutions are tailored to local market needs and customer preferences
Work closely with data science teams to build predictive models and recommendation systems optimized for new customer behavior
Coordinate with customer service teams to incorporate feedback and resolve customer pain points
Metrics & Impact
Define and track key performance indicators (KPIs) for new customer acquisition activation and early retention
Conduct A/B testing and experimentation to optimize conversion funnels and customer engagement
Analyze customer cohorts and behavioral patterns to inform product decisions and prioritization
Drive measurable improvements in new customer conversion rates order frequency and customer lifetime value
Innovation & Market Intelligence
Stay current on quick commerce trends competitive landscape and emerging customer needs in the Indian market
Identify opportunities to differentiate Amazon Nows new customer experience from competitors
Champion customer-centric innovation and advocate for new customer needs across the organization
- 3 years of product management experience
- Experience managing technical products or online services
- Experience in product program or project management in leading cross-functional teams in delivery of major new products or services
- Knowledge of SQL and VBA at an advanced level
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
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