Key Account Manager

• Application Deadline: March 6 2026
• Multiple locations
• Remote

Job Description

At Hurtigruten weve been exploring the Norwegian coast for over 130 years offering authentic sustainable voyages that immerse travellers in Nordic nature heritage and culture combined with our proud legacy and a strong commitment to responsible tourism.

With the surge in demand for travel to Norway Nordics & Arctic Svalbard and the high interest in our Cruise and Cruise & Tour experiences were on the hunt for an exceptional strategic and relationship-driven Key Account Manager to join us on our journey looking after our partners in QLD.

This is your opportunity to represent a purpose-driven travel company build strong industry partnerships drive growth through the travel trade and help shape the future of Norwegian coastal travel in the region.

About the Role:

As Key Account Manager youll be responsible for driving sales performance in your designated territory as well as provide coverage nationally where required. Youll build long-lasting relationships lead joint business and marketing plans deliver training and attend events helping to shape how our brand is positioned and experienced across the region.

Youre a driven professional with an exceptional track record and will be responsible for maintaining building and maximising sales potential by cultivating the strongest customer focused partnerships in market. You will do this while representing the wonderful values of Hurtigrutens Norwegianess.

Take control - Youll be empowered to identify own and execute new opportunities across both existing and emerging distribution networks and be recognised and rewarded for your success. Youll represent the Hurtigruten brand to the travel industry and to the public playing a vital role in our next stage of positive and continued independent growth. Dont miss out on this great opportunity to develop in a global Cruise and Tour organisation.

What Youll Do

• Develop and maintain strong strategic relationships with key partners including frontline staff executives and marketing/sales teams
• Manage and optimise sales agreements (commissions reporting incentives co-op marketing) to maximise partner potential
• Create and execute customised annual sales and marketing plans for key accounts
• Drive growth within preferred and new accounts through regular sales visits updates and proactive support
• Deliver engaging in-house offsite and webinar-based product & sales training
• Develop structured training programs for partner organisations
• Proactively seek negotiate and close group business in collaboration with the Group Sales Manager
• Manage T&E budgets and co-op marketing funds to ensure strong ROI
• Co-host client presentations trade events and product information sessions
• Escort familiarisation trips for travel agents media and partners when required
• Monitor competitor activity and industry trends within the Australian market
• Provide accurate and detailed sales reporting
• Identify new trade and direct business opportunities