STAR System Representative (Temp)

Interested applicants are required to complete the following online application to the attention of: The Recruitment Team. This temporary position is effective April 20 2026 and ending on or about November 26 2027.

The York Region District School Board (YRDSB) supports a flexible working culture and currently provides the opportunity for employees to work from home in addition to working in the office for some positions. The YRDSB implemented Working From Home Guidelines to facilitate this work option. Please note this does not apply for school based positions.

In compliance with Board policies and procedures responsible for the daily operation and monitoring of the Staff Absence Replacement System (STAR). This includes managing replacement staff (occasional teacher educational assistant DECE library technician and clerical) records processing applicable paperwork and providing client support to the system users.

Line of Responsibilit y: Responsible to Supervisor STAR Team

Major Responsibilities:

• To answer queries from schools and staff to ensure accuracy and efficient operation of the STAR system.
• To sign up new hire replacement staff update records and enter related data on the human resource information system (HRIS) and STAR.
• To maintain replacement staff records and support related processes.
• To ensure that replacement staff documentation has been collected and maintained and followed up on when required.
• To monitor incoming absences and system call out to ensure that positions are filled according to established protocols. This may involve making a decision to cancel jobs and may manually dispatch. System problems must be reported immediately to the system vendor.
• To review all open job entries in the STAR system daily to ensure compliance and accuracy by school staff.
• To process year end terminations for non-compliant staff retirements and resignations.
• To update permanent teacher classifications in STAR system.
• To liaise with third-party software provider to troubleshoot STAR issues identified by users.
• To maintain preferred location lists for all replacement staff and update STAR system
• To input and maintain tracking sheet of all external Long Term Occasional (LTO) contracts.
• To enter overtime hours in STAR system for approved office staff.
• To track and provide confirmation of Connect 2 Learn (C2L) training modules for replacement staff.
• To produce statistical reports and supporting documentation as required.
• To manually dispatch Emergency Educational Assistant floats for schools and provide reports.
• To manually dispatch casual clerical staff when required.
• To record and track leave of absence requests for replacement staff; verify required documentation; update supervisor decisions on STAR system and tracking sheets; and maintain accurate status upon return from leave.
• To perform other duties as assigned.

Education Experience and Qualifications:

• A secondary school graduation diploma with two years of post-secondary college is required.
• Minimum one year in a client services environment or related experience is required.

• Supervision or people management is not an expectation of this role.
• Responsible for sharing knowledge and information to employees in regard to the STAR Operating System.
• Communicates with Contact Occasional Teachers and Designated Early Childhood Educators to maintain their annual association memberships
• Effective verbal and written communication interpersonal and computer skills are required.

• Accountable for providing Board standard customer support.
• Engages with third-party software providers regarding reported technical issues on the STAR operating system.
• Resolves employees technical issues with the STAR system.

• Typical corporate office environment.
• Requires use of technology and computer equipment for prolonged periods.

To register and apply for a job posting you must complete all four (4) steps:

1. Visit our online employment application and either log into your account or create an account if you do not have one.

2. Complete a Portfolio (e.g. resume professional supervisory references etc.)

3. Search Job Postings and Apply

4. Verify that you have applied to the correct job posting in your Job Application Log

Note: You will receive a pop-up notification followed by a confirmation email once the application has been successfully submitted. Also all successfully submitted applications to job postings are listed on Jobs Applied To page in your ATE profile for your record.

Equity Diversity and Inclusion Statement

The York Region District School Board (YRDSB) believes in giving each and every applicant an equal opportunity to succeed on their own merit and we strive to hire staff that reflect and support the diverse perspectives experiences and needs of students and communities. We remain committed to upholding the values of equity diversity and inclusion in our living learning and work environments. We know that diversity underpins excellence and that we all share responsibility for creating an equitable diverse and inclusive Board-community.

Therefore in pursuit of the Boards values we seek members who will work respectfully and constructively with differences and across the organizational hierarchy in actualizing the Boards priorities goals and principles outlined in the District Action who have strong racial literacy practices and a commitment to dismantling anti-racism anti-oppression and creating identity-affirming spaces in order to intentionally disrupt racist and hateful acts.

We actively encourage applications from members of groups with historical and/or current barriers to sovereignty equity including but not limited to:

• First Nations Métis and Inuit peoples and all other Indigenous peoples;
• African Black and Black Caribbean peoples (in alignment with Anti-Black Racism Strategy);
• South Asian East Asian Southeast Asian Middle East/West Asian Latino/Hispanic (in alignment with YRDSB Workforce Census to address disproportionalities identified).
• members of groups that commonly experience discrimination due to race ancestry colour religion and/or spiritual beliefs or place of origin;
• persons with visible and/or invisible (physical and/or mental) disabilities;
• persons who identify as women; and
• persons of marginalized sexual orientations gender identities and gender expressions.

At YRDSB we recognize that many of these identities intersect and therefore equity diversity and inclusion can be complex. We value and respect the contributions that each person brings to enriching the Board and are committed to ensuring full and equal participation for all in the communities that we serve.

Accessibility and Accommodation Statement

We also recognize the duty to accommodate and foster a culture of inclusion. Consistent with the principles of dignity individualization and inclusion we will make any appropriate accommodation based on any of the protected grounds in theHuman Rights Code to support candidate participation in the hiring process. When contacted candidates will be provided with an overview of the various elements of the hiring process such as skills assessments written practicum presentation interview etc. If an accommodation is required requests can be made in advance of any stage of the recruitment process. All information received relating to a candidates required accommodation will be addressed confidentially by the Recruitment and Retention Team. Please make this request toor a member of the Recruitment Team. If this position is a school based LTO/Contract Teaching position please email the Principal directly to request the accommodation to be made at the school in collaboration with Human Resource Services DisabilityManagement Team.

Important Note for YRDSB Employees: If you have a current accommodation in place through Disability Management please inform your Disability Management Case Manager ()to ensure that your accommodation needs can be met in the new role that you are pursuing. If invited to participate in the hiring process and you are unable to perform the essential/bona fide requirements (e.g. physical cognitive requirements) please notify the Recruitment Team by emailing to review next steps (in the email please reference the job title you are applying to).

Important Information for CUPE 1734 Members:

LA.11.7 Those twelve (12) month employees filling vacancies as a result of their applying to a job posting are to remain twelve (12) months at their position. Ten (10) month employees are to remain in their position until the end of the school year. This requirement can be waived with permission from the Superintendent responsible for Human Resource Services. This does not prevent employees from applying for a position or from applying for a promotion during the twelve (12) month period.

CUPE 1734 applicants will be considered to have the required educational qualifications based on the job description for the CUPE 1734 classification they currently hold on a permanent basis in accordance with the terms of the CUPE 1734 Collective Agreement.

LA.7.4 Those transferred to positions not covered by this Agreement will retain their seniority accumulated in the bargaining unit for a period of twelve (12) months or up to twenty-four (24) months by mutual agreement of the parties and if transferred back into the bargaining unit within the agreed upon period they shall be credited with all previously accumulated seniority within CUPE 1734 provided that no bargaining unit employee who has completed his/her probationary period shall be displaced as a result of such transfer. Parties may jointly agree to extend past the 24 months upon mutual agreement between the Board the Union and the Employee.

As a condition of employment an d in accordance with the Education Act anyone seeking employment or wanting to volunteer must provide a satisfactory police record check. A Police Vulnerable Sector Check (PVSC) must be completed by the police services in the jurisdiction in which you reside this is based on your home address (only accepted by police services within Canada); must be satisfactory to the YRDSB and completed within six (6) months prior to the scheduled start date. It is the candidates responsibility to provide the results to the Board upon instruction.

We will accept satisfactory PVSCs that name any other school board and other employers (daycare centers OCT and employers that would require a police check for vulnerable persons) in Ontario and obtained within the last six (6) months.