Senior Business Operations Coordinator

Position Details
University of Colorado Denver
Official Title: Business Services Senior Professional
Working Title: Senior Business Operations Coordinator
FTE: full-time 1.0 (100%) FTE Hybrid
Salary Range: $66600 - $68254
Position # Requisition #39040
Join the University of Colorado Denver

About the University of Colorado - Denver
Millions of moments start at CU Denver a place where innovation research and learning meet in the heart of a global city. Were the states premier public urban research university with more than 100 in-demand top ranked bachelors masters and doctoral degree programs. We partner with diverse learnersat any stage of their life and careerfor transformative educational experiences. Across seven schools and colleges our leading faculty inspires and works alongside students to solve complex challenges and produce impactful creative work. As part of the states largest university system CU Denver is a major contributor to the Colorado economy with 2000 employees and an annual economic impact of $800 million. To learn more about how CU Denver helps learners meet their moment visit .

Job Description
* Applications are accepted electronically ONLY at Senior Business Operations Coordinator will manage all aspects of day-to-day operations of the Mathematical and Statistical Sciences Department and ensure smooth operation including supervising the departments administrative staff and substituting for other administrative staff as necessary. This position will support the graduate programs (certificate M.S. and Ph.D.) develop processes for efficient operations of the programs and support graduate students. The position will provide fiscal support to manage the department finances including operating budgets auxiliary accounts gift accounts graduate program accounts.

Senior Business Operations Coordinator
What you will do:
Department Operations

• Apply disseminate and lead the implementation of policies to guide faculty staff and student employees in office HR Finance and procurement processes; provide departmental training to faculty and staff regarding university policies and department procedures; develop and maintain department training materials and guides. Maintain detailed and accurate knowledge and records of department operations and processes. Develop processes for managing the department office operation improves organization of the department office. Consult and notify constituents of changes that would affect them before the changes happen (if possible)
• Supervise permanent office staff (Administrative Assistant III) and department student employees. Hire onboard train and direct student workers. Ensure all staff have the training and system access they need for delegated responsibilities.
• Serve as the primary point of contact for questions from students faculty staff and the public. Direct inquiries to the appropriate university office and act as liaison to resolve issues when needed.
• Meet with chair to provide operational updates discuss personnel or process concerns and recommend solutions.
• Develop short- and long-range plans that align departmental operations with projected needs and future growth.
• Respond to in-office emergencies by determining an appropriate course of action and promptly contacting needed support.
• Manage and maintain the department website and social media content including postings newsletters and internal communications.
• Liaise with the CLAS Deans Office and other campus partners such as the FCQ Office Procurement ISSS and the Bursar.
• Oversee departmental IT needs including troubleshooting issues and coordinating with CLAS IT for support hardware setup maintenance and equipment updates.
• Manage all rooming requests both proprietary and EMS request. Submit WebSpace reporting to CLAS. Coordinate with facilities security maintenance and housekeeping on floor needs. Maintain the departmental Access Matrix manage access procedures and records and oversee key distribution. Handle floor incidents and work with appropriate university offices to ensure resolution.
• Oversee purchasing and inventory for supplies furniture and equipment.
• Plan and coordinate department-sponsored events such as end-of-semester celebrations graduate orientation poster sessions prospective student lunches and new hire meals.

Department Budget Management and Fiscal Operation

• Analyze and project the departments annual budget based on program costs and operational needs. Review findings with the Chair set the annual operating budget and allocate expenses accordingly.
• Track and manage additional department budgets including PT Instructional ICR Gift Fund Computer Replacement ICB CU Succeed programs.
• Process tuition and insurance support payments for funded graduate monthly budget activity and line items. Prepare annual and end-of-project financial reports. Identify errors or concerns and collaborate with CLAS Finance to make corrections and reallocate funds.
• Advise faculty and staff on financial compliance requirements. Develop and update departmental financial guidelines and create resources to support consistent practices.
• Process and track payments using SPOs Payment Vouchers Non-Catalog Forms etc. This includes payments to independent contractors honorariums and other goods and services not available through CU Marketplace.

Graduate Program Support

• Provide operational support to the Graduate Director Director of Statistical Programs and Graduate Committee and coordinate actions with the Graduate School..
• Maintain graduate student records and required documentation including exam forms defense reports graduation paperwork exam announcements and PhD preliminary exam coordination.
• Monitor and report on current student statuses including: number of currently enrolled students; graduate student progress coordinate faculty assessment reports.
• Prepare graduate student progress letters.
• Coordinate logistics and operations for advising day.
• Assign and manage office space for graduate students.
• Provide enrollment permissions for prerequisite overrides.
• Coordinate student appointments including: TA funding offer letters; Bateman Teaching/Fellowship award letters and processing; preparation of appointment letters and HR entries for graduate student TA GPTI GA and RA appointments.
• Serve as a key contact for graduate program inquiries from students faculty staff and the public. Direct questions appropriately and coordinate issue resolution with university offices when needed.

Department Development

• Foster a workplace culture where people feel respected supported and valued and where varied perspectives strengthen the departments work and mission.

Qualifications you already possess (Minimum Qualifications)
Applicants must meet minimum qualifications at the time of hire.

• Bachelors degree in liberal arts and sciences business administration finance accounting education social sciences healthcare administration public administration communications information systems or a directly related field from an accredited institution.
• Two (2) years of professional level experience managing administering or coordinating department-level office and business operations including HR/payroll processes and budget management.

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelors degree on a year-for-year basis.

Preferred Qualification to possess (Preferred Qualifications)

• Experience developing and implementing work processes.
• Experience working in a higher education environment.
• Experience managing tracking analyzing and reconciling multiple budgets.
• Experience using HCM or similar human resources management systems and/or experience with CU Data or similar budgeting/data information systems

Knowledge Skills and Abilities

• Ability to communicate effectively both in writing and orally.
• Ability to implement policies and decisions; and ability to lead projects to completion.
• Ability to manage a team provide clear direction to staff and cultivate a respectful and collaborative work environment.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the department and the institution.
• Outstanding customer service skills.

Conditions of Employment

• This position follows a hybrid work structure where employees can work remotely or from the office as needed based on demands of specific tasks or departmental work preferences. Working from the office is encouraged when working on tasks that require a high degree of collaboration.

Mental Physical and/or Environmental Requirements

• This position may be performed in a hybrid or remote environment requiring the ability to work effectively in a remote setting. This includes maintaining a dedicated workspace free of excessive noise or distractions reliable internet connectivity and the ability to participate in virtual meetings for extended periods. Employees must be able to independently manage time remain stationary for prolonged computer-based work and transport necessary equipment (such as a laptop and peripherals) between their remote work location and the office as needed.

CU is an Equal Opportunity Employer and complies with all applicable federal state and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity and we encourage individuals from all backgrounds to apply including protected veterans and individuals with disabilities.

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act please contact the Human Resources ADA Coordinator at .

Employment Sponsorship
Please be advised that this position is not eligible now or in the future for visa sponsorship.

Compensation and Benefits
The salary range (or hiring range) for this position has been established at $66600 - $68254 .
The salary of the finalist(s) selected for this role will be set based on a variety of factors including but not limited to internal equity experience education specialty and training.
The above salary range (or hiring range) represents the Universitys good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is not eligible for overtime compensation. Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave health plans and retirement contributions that add to your bottom line. Benefits: Total Compensation Calculator: Deadline
Applications will be accepted until the position is filled. Preference will be given to complete applications received by Mar:59:00 PM. Those who do not apply by this date may or may not be considered.

Required Application Materials:
To apply please visit: and attach:

• A cover letter which specifically addresses the job requirements and outlines qualifications
• A current CV/resume
• List of three references (we will notify you prior to contacting both on and off-list references)

Questions should be directed to Florian Pfender Search Committee Chair at .

Background Check Policy
The University of Colorado Denver strives to maintain a safe and productive educational clinical research and employment environment. All prospective employees and current employees must therefore consent to and pass background checks prior to any final appointment/employment.