Sr. Account Manager Refinery Services

Job Title: Sr. Account Manager - Refinery Services

Division: Thiochemicals

Location:Houston TX /Gulf Coast area

JOB SUMMARY

The Sr. Account Manager is a key commercial leader within the DMDS DMS and Carelflex Sales Team driving growth across a powerhouse portfolio of sulfiding chemicals and catalyst activation services throughout the U.S. and Canada. Youll play a pivotal role in three fastmoving marketspetrochemicals (including steam cracking units) renewable diesel and oil refiningwhere our solutions directly support safe efficient and reliable operations for major industry players.

This is a highly dynamic sales environment with multistep cycles spanning 2 to 12 months. Youll take full ownership of forecasting defining project scope with customers crafting compelling commercial offers leading negotiations securing purchase orders and supporting seamless execution of both chemical supply and field service projects.

Youll manage multiple highvalue opportunities at once working in close partnership with a diverse team to ensure bestinclass customer experience and flawless project delivery.

KEY RESPONSIBILITIES

Commercial Excellence

• Build and execute smart forwardlooking sales call plans that keep your pipeline strong and predictable.
• Use Salesforce to stay ahead of short and longterm forecasting opportunity analysis and customer engagement.
• Lead pricing strategy craft compelling commercial offers and negotiate highvalue deals with refinery and petrochemical customers.
• Present solutions that differentiate usthen close the deal and manage the relationship through delivery.
• Partner internally to ensure every project is delivered flawlessly and exceeds customer expectations.
• Visit customer sites (4060% travel) to build relationships identify new opportunities and serve as a trusted advisor.
• Capture customer insights to shape future service offerings and support business growth.

Marketing & Brand Presence

• Represent our business at industry events and trade shows.
• Bring branding and messaging ideas that elevate our presence in the marketplace.

Reporting & Leadership

• Maintain polished timely reporting through Salesforce and monthly activity summaries.
• Share market intelligence insights and wins with global teams to strengthen our global footprint.
• Contribute to internal business reviews strategy discussions and peer collaboration.

EXPERIENCE & QUALIFICATIONS REQUIRED

Education:Bachelors Degree in Engineering Chemistry or other technical field.

Experience Qualifications & Skills:

• Proven experience in sales and commercial negotiations in refinery or petrochemical markets.
• Proficiency inSalesforce or other CRM Excel PowerBI and Microsoft Office
• Strong interpersonal communication and negotiation skills.
• Ability to work with multidisciplinary teams and maintain strong customer focus.
• Highly organized detailoriented and able to manage multiple projects simultaneously.
• Demonstrated presentation skills and cultural awareness.
• Willingness to travel frequently to customer sites.

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