Web Experience Specialist
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Job Location:
Alexandria, VA - USA
Monthly Salary:
$ 58000 - 65000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
Web Experience Specialist - REMOTE POSITION
JOB SUMMARY
The Web Experience Specialist manages the day-to-day operations of the website ensuring a seamless optimized and brand-aligned user experience. This role supports UX improvements executes SEO and CRO strategies and collaborates with the web development agency and internal teams to maintain site accuracy and performance.
At GBTA we put people first we value collaboration innovation and adaptability along with global diversity respect and empathy. As a member of our team youll have the opportunity to grow your skills and career in an entrepreneurial environment and make a meaningful impact on the industry and professionals we serve.
RESPONSIBILITIES
- Manage day-to-day website updates content publishing and quality assurance within the CMS. Responsible for overseeing the content presented on all GBTA websites.
- Implement on-page SEO enhancements including metadata internal linking and structured content improvements.
- Support conversion rate optimization (CRO) initiatives through A/B testing and performance monitoring.
- Coordinate with the web development agency on technical updates enhancements and troubleshooting.
- Identify UX/UI improvement opportunities and support implementation through documentation and testing.
- Monitor site performance and user behavior analytics to recommend content or structural improvements.
- Maintain consistency with brand design guidelines across site components and assets.
- Other duties as assigned.
REQUIREMENTS
- Associates degree or equivalent experience.
- 2-4 years of webpage management experience.
- Superior organization skills and an ability to manage multiple projects in asuper-fastpaced environment.
- Excellent communication organizational and analytical skills with strong attention to detail with a QA mindset.
- Ability to work independently and collaborate with a team.
- Strong knowledge of Content Management Systems (CMS) preferably advanced experience with WordPress.
- Good understanding of site architectures Google Analytics and UX/UI principles and accessibility standards.
- Strong knowledge of HTML5/CSS3 creation and editing.
- Strong knowledge of Adobe Creative Suite (specifically Photoshop Illustrator InDesign and Dreamweaver).
- Strong communication skills and must be able respond to internal staff requests in a clear and effective manner.
PREFERRED EXPERIENCE AND SKILLS
- Bachelors degree.
- Association and/or travel industry knowledge preferred.
- Multi-lingual is a plus.
- Knowledge of email marketing software.
- Experience implementing 3rd party tools on a website.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
- Remote work environment.
- Prolonged periods sitting/remaining stationary at a desk and working on a computer.
- Must be able to remain stationary and move for long periods of time during events.
- Must be able to work a variety of hours in order to accommodate various meetings and events.
- GBTA welcomes all candidates and supports inclusivity and diversity in the workplace.
TRAVEL REQUIRED
- Up to 5%; travel to Annual Convention and other GBTA events/meetings as needed.
Applicants must be authorized to work in the US.
Please Note: To ensure compliance with all state county and local employment and tax regulations applicants must currently reside in one of the following states to be considered for employment with GBTA. Employment eligibility is also subject to applicable state labor laws and remote work requirements.
This list will be updated periodically as our team expands hiring eligibility to additional states:
AZ; CA; DC; FL; GA; IL; IN; MA; MI; MN; MD; NC; NJ; NY; PA; SC; TX; UT; VA; WA.
The Global Business Travel Association (GBTA) is the worlds premier business travel and meetings trade organization headquartered in the Washington D.C. area serving stakeholders across six continents. GBTA and its 9000 membersrepresent and advocate for the $1.57 trillionglobal business travel and meetings industry. GBTA and the GBTA Foundation deliver world-class education events research advocacy and media to a growing global network of more than 28000 travel professionals and 125000 active contacts. For more information visit follow us onLinkedInYouTubeTwitterandFacebook.
GBTA Team Values and Culture Statement:
- We recognize our people are our most valued asset and treat ourselves and each other with kindness authenticity and empathy.
- We are curious innovative and adaptable to a changing world.
- We embrace our global diversity and are committed to a culture where everyone feels welcomed and respected.
- We deliver results by working collaboratively and believe in the power of teamwork to drive long-term change and mutual success.
- We are driven to create a more sustainable future for both the planet and its people and a balanced environment where work and life can coexist and thrive.
GBTA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Senior IC
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
The Global Business Travel Association (GBTA) is the world’s premier business travel and meetings trade organization headquartered in the Washington, D.C. area with operations on six continents. GBTA and it's 7,600+ members represent and advocate for the $1.158 trillion* of global bus ... View more
