Associate Patient Access Rep- Resource Team As Needed

Full - time day shift position
Indianapolis Indiana

This Associate Patient Access Representative position is for North/South/East Float Pool. Employees will have one primary region to include one of the following: North East West South Anderson and Kokomo.

Join Community
Community Health Network was created by our neighbors for our neighbors. Over 60 years later community is still the heart of our organization. It means providing our neighbors with the best care possible backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all it means exceptional care simply delivered and we couldnt do it without you.

Make a Difference
The Patient Service Representative works in conjunction with providers and clinical staff to take care of patients administrative needs.
This position is vital to giving the patient the Patients First service and treatment they deserve as soon as they walk into our facility.
Primary responsibilities include checking in patients for appointments collecting patient payments answering telephones taking accurate messages scheduling appointments and checking insurance eligibility.
This position utilizes our electronic medical record system to verify and update patient demographic information as well as posting and balancing of payments collected.

Your exceptional skills and qualifications
Knowledge of medical terminology preferred
Strong listening and communication skills
Ability to work well under pressure in a fast paced environment
Ability to multi-task have attention to detail strong organization skills and a team player.
Written communication skills necessary for appropriate and accurate documentation.
Demonstrates an ability to use good judgment for maintaining confidentiality.
Strong computer skills including experience with Intranet and Internet usage Excel Word email and web based applications.
One year of experience in a healthcare environment or a minimum of two years of experience in a customer service focused role.
Experience with electronic medical records preferred.
High school diploma or GED equivalent.
Additional Information
The caregiver must be willing to work a minimum of three days/week Monday - Friday. No evenings weekends or holidays required. Must be flexible with start and stop times dependent upon office schedule.