Associate Systems Administrator

Gainesville, FL - USA

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

(Local candidates only as F2F Interview is must)

Project Overview

Client is seeking an Associate Systems Administrator to provide on-site technical support during scheduled participant visits. This role focuses on assisting participants with mobile device setup wearable configuration and ensuring proper system functionality in a clinical or research environment. The position requires hands-on troubleshooting clear communication and strict adherence to data privacy and study protocols.

Key Responsibilities

Provide on-site technical support to participants during scheduled visits
Assist participants with porting mobile phones to the required platform
Configure and pair Apple Watch devices with participant mobile phones
Install required applications and ensure correct system settings
Verify device connectivity data synchronization and overall functionality
Troubleshoot basic issues related to mobile phones and wearable devices
Guide participants on proper device usage and functionality
Document device setup completion and any technical issues encountered
Maintain compliance with data privacy security standards and study protocols

Required Qualifications

Experience equivalent to 0 2 years in a related field or a combination of education training and relevant experience
Background supporting clinical research or healthcare technology environments preferred
Experience in participant-facing or customer support roles
Familiarity with mobile device management (MDM) systems

Technical & Soft Skills

Ability to troubleshoot and resolve issues with mobile phones and wearable devices
Strong communication skills with the ability to explain technical concepts clearly
Excellent customer service orientation
Strong attention to detail and ability to manage multiple tasks
Analytical thinking and effective problem-solving skills

(Local candidates only as F2F Interview is must) Project Overview Client is seeking an Associate Systems Administrator to provide on-site technical support during scheduled participant visits. This role focuses on assisting participants with mobile device setup wearable configuration and ensuring pr...