Senior Sales Support Consultant

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

IT IS YOUR TIME!

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

When you join Caterpillar youre joining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dont just talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

If you are looking for personal and professional growth in a company with an inclusive culture which seeks equity respects differences and believes in peoples potential this is the right place. We consider people with disability candidates and those with diversity in gender culture ethnicity religion age generation race nationality and sexual orientation.

Important:

- Dont forget to include a resumé in English in your profile in Workday

- Please frequently check the email associated with your application including the junk/spam as this is the primary correspondence method. If you wish to know the status of your application please use the candidate log-in on our career website as it will reflect any update s to your status.

Role Definition:

Supports and drives achievement of the business plan by monitoring the business and generating recommendations that contribute to both the short-term and long-term initiatives of these plans.

What you will do:

Consulting with the product groups districts and dealers in developing and implementing customer solutions designed to maximize product value and price.
Designing correct business plan shortfalls and capitalizing on identified incremental sales opportunities.
Resolving issues related to the products and overall commercial performance in the territory; Oversees PINS trends demand fluctuations and basic customer requirements.
Developing new prospects establishing customers and finding opportunity to introduce an organizations products and services.

What you will have:

Customer Focus e Value Selling: Ability to deeply understand customer needs expectations and challenges placing customer satisfaction at the center of business decisions. Skilled in translating this understanding into customized solutions clearly and consultatively communicating the value of products and services. Acts strategically to differentiate offerings based on tangible benefits business impact and long-term value creation strengthening relationships and driving sustainable results.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.

Business Development: Knowledge of business development tools techniques and approaches; ability to explore and develop potential areas of business growth for the organization.

Basic requirements:

-Bachelors degree (Business Administration Marketing Business Analytics Construction Management) or 8 years of relevant experience

-Pre-advanced English

- Intermediate Spanish

Top Candidates will also have:

-Advanced English

- Pre-advanced Spanish

- Experience in generating new business through commercial relationship management market analysis and a consultative approach

- Solid experience in business analysis supporting strategic decision-making.

- Experience influencing stakeholders in matrix organizational environments.

Additionalinformation:

-Travel expectation is60%

Note: This position requires the candidate to work onsite five days a week.

Some of the offered benefits*:

Medical plan

Dental plan

Medicines reimbursement

Psychological Legal Social and Finance Support Program

Private pension plan

Profit share

Meal assistance

Christmas basket

Transportation

Life and personal insurance

Extended maternity and paternity leave

Employee resources group (Young Professional Women in Networking LAMBDA (LGBTQIA) Latin Group and Active in Sport

*Caterpillar reserves the right to change or modify benefits at any time subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail @hotmail etc.) to contact candidates. Available vacancies are only advertised through the companys official channels ( and official Caterpillar emails are mandatory followed by the domain @. Also the company does not request any type of payment (bank transfer pix etc.) for the purposes of the selection process. For more information click on the link: Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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