3PL Operations Manager, ZA Operations
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
At Amazon we pioneer.
We also treat every single day like its day one. And we never sit still while we do it.
Are you up for crafting solutions and solving tomorrows problems today
Amazon is looking for a talented leader who will manage our fulfillment centers (FC) operated by Third Party Logistics (3PL) providers in South Africa. The leader will be responsible for managing the relationship with and providing direction to 3PL providers launching 3PL FCs managing the performance of fulfillment operations and continuously driving improvement on customer experiences and cost structure with 3PL providers.
This leadership position plays a key role in shaping Amazons operation by developing the fulfillment strategy and managing the long-term relationship between Amazon and our 3PL this context the leader will be working closely with our 3PL providers and internal stakeholders such as Supply Chain Transportation and Consumer teams on a regular basis and working with cross-functional leaders globally to drive various initiatives and programs. The leader will be accountable for dealing with challenging operational issues that will require a deep analysis of fulfillment operations and for innovating and implementing solutions that will influence the short and long-term operations.
Key job responsibilities
- Develop and manage the business relationships with 3PL carriers spanning optimization and resolution of operational issues to supporting commercial and contractual negotiations.
- Manage the performance of 3PL FC providers including but not limited to safety customer experience quality and cost.
- Partner with cross-functional teams such as Finance and Analytics to develop reports and mechanism to manage operational and financial performance on a daily basis.
- Work with Supply Chain and Capacity Planning to plan and secure capacity with 3PL providers.
- Partner with / leverage other internal tech and non-tech resources to improve fulfillment capabilities and performance; facilitate system development and adoption with 3PL providers and internal teams.
- Drive continuous improvement initiatives with 3PL providers and internal teams to provide best in class fulfillment experience and cost structure.
About the team
South Africa Operations are a small but mighty team powering our vision to be the most loved e-commerce store in South Africa by delighting customers with the best locally-relevant fulfillment experience. We get stuff done upholding Amazons Day 1 culture. We are committed to developing our employees. We invent in our communities and innovate continuously. When we fail we do so quickly learn and iterate.
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- 5 years of program or project management experience
- 5 years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelors degree in business engineering operations supply chain transportation logistics
- 5 years of driving end to end delivery and communicating results to senior leadership experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience managing third party resources on a regional/national scale
Amazon is an equal opportunities employer and we value your passion to discover invent simplify and build. We welcome applications from all members of society irrespective of age sex disability sexual orientation race religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of this regard the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national along with an updated curriculum vitae.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We also treat every single day like its day one. And we never sit still while we do it.
Are you up for crafting solutions and solving tomorrows problems today
Amazon is looking for a talented leader who will manage our fulfillment centers (FC) operated by Third Party Logistics (3PL) providers in South Africa. The leader will be responsible for managing the relationship with and providing direction to 3PL providers launching 3PL FCs managing the performance of fulfillment operations and continuously driving improvement on customer experiences and cost structure with 3PL providers.
This leadership position plays a key role in shaping Amazons operation by developing the fulfillment strategy and managing the long-term relationship between Amazon and our 3PL this context the leader will be working closely with our 3PL providers and internal stakeholders such as Supply Chain Transportation and Consumer teams on a regular basis and working with cross-functional leaders globally to drive various initiatives and programs. The leader will be accountable for dealing with challenging operational issues that will require a deep analysis of fulfillment operations and for innovating and implementing solutions that will influence the short and long-term operations.
Key job responsibilities
- Develop and manage the business relationships with 3PL carriers spanning optimization and resolution of operational issues to supporting commercial and contractual negotiations.
- Manage the performance of 3PL FC providers including but not limited to safety customer experience quality and cost.
- Partner with cross-functional teams such as Finance and Analytics to develop reports and mechanism to manage operational and financial performance on a daily basis.
- Work with Supply Chain and Capacity Planning to plan and secure capacity with 3PL providers.
- Partner with / leverage other internal tech and non-tech resources to improve fulfillment capabilities and performance; facilitate system development and adoption with 3PL providers and internal teams.
- Drive continuous improvement initiatives with 3PL providers and internal teams to provide best in class fulfillment experience and cost structure.
About the team
South Africa Operations are a small but mighty team powering our vision to be the most loved e-commerce store in South Africa by delighting customers with the best locally-relevant fulfillment experience. We get stuff done upholding Amazons Day 1 culture. We are committed to developing our employees. We invent in our communities and innovate continuously. When we fail we do so quickly learn and iterate.
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- 5 years of program or project management experience
- 5 years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelors degree in business engineering operations supply chain transportation logistics
- 5 years of driving end to end delivery and communicating results to senior leadership experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience managing third party resources on a regional/national scale
Amazon is an equal opportunities employer and we value your passion to discover invent simplify and build. We welcome applications from all members of society irrespective of age sex disability sexual orientation race religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of this regard the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national along with an updated curriculum vitae.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
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