Office Team Lead Home Care Services
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Job Location:
Roanoke, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Employment Status:
Full timeShift:
Day/Evening (United States of America)Facility:
1615 Franklin Rd - RoanokeRequisition Number:
R158265 Office Team Lead - Home Care Services (Open)How Youll Help Transform Healthcare:
The Office Team Lead oversees maintaining an office and serves as a resource for patients physicians office staff various facilities service lines and outside agencies.The Office Team Lead- Roanoke based position working out of the Home Health and Hospice Roanoke office.
Prioritizes and performs clerical duties to maintain basic office workflow functions as primary responsibility or back up and as applicable to the worksite.
Contributes to the interview and performance review processes as requested by the Manager/Director.
Assists manager/directors in assuring staff competence and contributes to staff performance development.
Ensures all calls are received screened and routed timely and appropriately; emergency calls staff pages and overhead announcements are processed according to established procedures; messages are retrieved and routed accurately.
Effectively manages a high volume of calls and/or resolves complex patient issues.
Collaborates with management regarding fiscal management. Assures appropriate resource allocation and maintains staffing levels in accordance with financial targets provides input to budget process and resource needs and expense control.
Assists with collection of data for monthly operations meeting and other departmental initiatives utilizing various data and other informational input sources.
What We Require:
Education: Associate degree or relevant education and experience. May be used in lieu of degree.
Experience: Minimum of 3 years experience.
Other Minimum Qualifications: Must be customer driven have strong grammar spelling and punctuation skills knowledge of medical terminology knowledge of office procedures and equipment proficiency in computer data entry/keyboarding and good organizational communication and interpersonal skills. Ability to use electronic medical records. Ability to multi-task essential. Strong PC software skills in word processing spreadsheets database and presentation software required (e.g. Microsoft Office Suite). Business writing skills with the ability to compose documents including correspondence agendas minutes reports etc. may be required based on departmental communication courtesy confidentiality and professionalism in all in using electronic medical records systems to document locate and disseminate as needed medical record information of patients accurately and in accordance with established policies procedures and federal law. Maintains strictest confidentiality adheres to and attains established quality standards in all responsibilities and accountabilities.
Recruiter:
Chris FitzgeraldRecruiter Email:
For more information contact the HR Service Center at 1-.
Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race color religion sex national origin age (40 or older) disability genetic information or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 8:00 a.m. to 4:30 p.m. Monday through Friday.
Key Skills
- Senior Care
- Developmental Disabilities Experience
- Behavior Management
- Computer Skills
- Caregiving
- Home Care
- Copywriting
- Child Protective Services
- Medication Administration
- Social Work
- Writing Skills
- Addiction Counseling
