Product Strategy – Sr Advisor I (Chief of Staff)

Fiserv

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profile Job Location:

Berkeley Heights, NJ - USA

profile Monthly Salary: $ 136000 - 225600
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Calling all innovators - find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

Product Strategy Sr Advisor I (Chief of Staff)

What does a successful Product Strategy Sr. Advisor I (Chief of Staff) do at Fiserv

Join Fiservs Digital Payments team in a high-visibility staff appointment supporting senior leadership. Youll convert broad strategic prompts into actionable plans drive crossfunctional execution at pace and help shape the roadmap for digital payments capabilities (APIs card and ACH rails tokenization payer/payee experiences merchant and issuer solutions). This is not a lifelong strategy roleits a launchpad toward leading a product portfolio or P&L.

Were scaling nextgen digital payments. To move fast and with precision we need a strategic operator: someone who can think deeply then build the plan align stakeholders and own delivery. Youll partner closely with product engineering sales and client teams to accelerate outcomes that deliver measurable value for our clients and partners. This role works directly with senior Digital Payments leadership as an extension of the leadership team and is best suited for highperforming consultants earlier in their careers who are seeking accelerated ownership and exposure.

What you will do:

  • Turn executive prompts into action: Take high-level direction (e.g. we should be doing more in X) and independently define analyses options and an execution planthen drive to results.
  • Shape product strategy & roadmaps: Identify market trends competitive dynamics and customer needs; highlight white space and prioritize bets across APIs rails tokenization and experiences.
  • Quantify and recommend: Build business cases financial models and clear recommendationsincluding revenue cost risk and adoption assumptions.
  • Drive delivery with accountability: Partner with product managers and engineering to define scope success metrics and release plans; track KPIs and iterate to strengthen productmarket fit.
  • Enable commercialization: Coordinate with sales marketing and client success on pricing packaging launch readiness and adoption playbooks.
  • Run pilots and proofs of concept: Stand up client-facing pilots; collect feedback derisk assumptions and inform go/nogo decisions.
  • Create operating rhythm & governance: Facilitate roadmap reviews exec updates and crossfunctional alignment; escalate and unblock with urgency.
  • Embed compliance & risk early: Engage legal compliance and operations to ensure scalable compliant decisions.
  • Institutionalize what works: Build templates frameworks and repeatable mechanisms for prioritization investment decisions and gotomarket execution.

What you will need to have:

  • 3 years in management consulting corporate strategy or equivalent strategy/ops rolesideally with financial services or payments exposure.
  • Demonstrated ability to influence crossfunctional teams and drive outcomes in a matrixed environment.
  • Structured problem solving and executiveready communications.
  • Strong analytical skills with experience building financial models and business cases that lead to clear decisions.
  • Comfortable operating at pace with incomplete information; strong ownership and followthrough.
  • Experience engaging senior leaders and presenting recommendations for decision.
  • MBA or advanced degree

What would be great to have:

  • Military-affiliated applicants encouraged to apply (Veterans Military Spouses Guard/Reservists).
  • Experience in pricing strategies partner ecosystems or commercial enablement.
  • Hands-on experience running pilots experiments or customer discovery.
  • Exposure to merchant issuer or enterprise payment solutions.

Salary Range

$136000.00 - $225600.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

For incentive eligible associates the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Companys sole discretion.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.


Required Experience:

Senior IC

Calling all innovators - find your future at Fiserv.Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably an...
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Key Skills

  • Compliance Management
  • Customer Retention
  • Quality Assurance
  • Customer Service
  • Extensive Knowledge
  • Account Management
  • Front Office
  • Telephone Calls
  • Needs Analysis
  • Cold calls
  • Business Relationships
  • Customer Complaints
  • Sales Goals
  • Sales Process
  • New Clients

About Company

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Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.

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