Director, Head of Commercial Efficiency

Verona - Italy

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

The Director Head of Commercial Efficiency is responsible for driving operational excellence across the commercial organization by optimizing workflows embedding continuous improvement practices and accelerating team readiness through effective onboarding and training. This role ensures scalability innovation and high performance to enable the Sales organization to deliver maximum impact. Additionally this leader will oversee sales support ensuring that non-sales administrative and operational tasks are removed from the Sales team allowing them to focus on sales-generating activities.

Key Responsibilities

Workflow Optimization

Streamline processes tools and systems to enhance operational efficiency and scalability.
Identify bottlenecks and implement solutions to improve speed accuracy and productivity.
Collaborate with cross-functional teams to ensure seamless integration of workflows.
Build and maintain a centralized repository of documents for use by the Commercial organization and other stakeholders.

Sales Support Enablement

Lead a team that provides proactive support to Sales taking ownership of non-sales-related tasks (e.g. administrative reporting coordination) to free up Sales capacity.
Develop and implement standardized processes for handling operational tasks ensuring consistency and quality.
Monitor and continuously improve the effectiveness of sales support activities to maximize impact.

Continuous Improvement

Embed best practices and foster a culture of innovation and ongoing improvement.
Monitor performance metrics and implement process enhancements based on data-driven insights.
Stay ahead of industry trends and introduce cutting-edge methodologies to maintain competitive advantage.

Training and Onboarding

Design and deliver onboarding programs for new hires to accelerate readiness.
Develop and implement training on platforms value propositions and commercial processes.
Partner with Sales leadership to ensure teams are equipped with the tools and knowledge to perform at their best.

Knowledge Skills and Abilities

Strong understanding of commercial operations workflow design and process optimization.
Familiarity with CRM systems sales enablement platforms and automation tools.
Experience in developing training programs and onboarding frameworks.
Ability to analyze complex processes and identify improvement opportunities.
Skilled in leveraging data to drive decisions and measure impact.
Proven ability to manage team members and lead global initiatives.
Excellent communication and stakeholder engagement skills.
Expertise in continuous improvement methodologies (e.g. Lean Six Sigma).
Ability to implement scalable systems and drive adoption across diverse regions/areas.
Experience in managing people and building high-performing teams.

Other Requirements

3 years of experience in commercial operations process improvement or sales enablement.
Fluent in English.

FR : Dans le cadre de sa politique Diversité Evotec étudie à compétences égales toutes les candidatures dont celles des personnes en situation de handicap.

ENG : In the frame of our Diversity policy Evotec considers with equal competences all applications including people with disabilities.

Required Experience:

Director

The Director Head of Commercial Efficiency is responsible for driving operational excellence across the commercial organization by optimizing workflows embedding continuous improvement practices and accelerating team readiness through effective onboarding and training. This role ensures scalability ...