Head of Inbound Enquiries

Turn Interest into Opportunity. Drive Impact.
As Head of Inbound Enquiries youll lead the global process that transforms incoming interest into strategic growth. Your mission To ensure every inquiry is handled with precision qualified with insight and routed for maximum impact. This is a leadership role at the heart of Evotecs commercial enginecombining operational excellence data-driven decision-making and proactive opportunity tracking to accelerate our pipeline.

What Youll Do

Lead the Inbound Journey

• Oversee the global process for managing inbound inquiries from email and digital platforms.

• Ensure timely engagement and accurate documentation to create a seamless experience.

Qualify with Insight

• Use advanced tools (Pitchbook CRM) to assess lead relevance and strategic potential.

• Apply qualification criteria to prioritize high-value opportunities.

Enable Commercial Success

• Route qualified leads to the right regional teams for fast effective follow-up.

• Maintain clear records of handoffs and status updates in CRM systems.

Measure & Optimize

• Monitor KPIs and conversion metrics to continuously improve processes.

• Deliver regular performance reports and recommendations to leadership.

What You Bring

• Deep understanding of lead management workflows and CRM systems.

• Familiarity with data sources like GlobalData Pitchbook and sales enablement tools.

• Strong analytical skills to assess lead quality and identify trends.

• Excellent organizational and communication skills.

• Proven ability to manage multiple priorities and lead a team effectively.

Why Join Us

• Play a pivotal role in shaping Evotecs commercial success.

• Lead a global function that turns interest into impact.

• Work in a fast-paced innovative environment where your ideas matter.

Requirements

• 3 years of experience in lead management sales operations or commercial support.

• Experience managing people and driving team performance.

• Fluent in English.

FR : Dans le cadre de sa politique Diversité Evotec étudie à compétences égales toutes les candidatures dont celles des personnes en situation de handicap.

ENG : In the frame of our Diversity policy Evotec considers with equal competences all applications including people with disabilities.