Office Support Specialist

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health dental and vision insurance
• Paid vacation sick leave FMLA and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

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• Acts as a specialist in assigned program area performing the most complex technical duties which may include legal secretary responsibilities.
• Performs leads or supervises a wide variety of moderate to complex program and operational support duties.
• Serves as subject matter expert.
• Applies knowledge of programmatic and administrative requirements.
• Resolves problems and makes recommendations for improvements.
• Performs specialized tasks and coordinates general office functions such as budget legal work administrative property management travel arrangements procurement personnel information systems or fiscal duties and provides training to staff.
• Conducts research troubleshoots office systems or procedures for efficiency and accuracy; collects organizes and details in writing the required documentation in answering queries.
• Coordinates and/or acts as a liaison between the agency or work unit and other agencies.
• Processes monthly electronic filing; corresponds with operators regarding production filing; sets up new operators for electronic filing.
• Maintains financial or other records; verifies statistical reports for accuracy and completeness; assists with publishing statistical reports.
• Assists in budget development analysis interpretation and recommendation including handling deposits and monetary transactions and/or performing audit functions.
• Accurately maintains agency files and records; inputs data into databases.
• Prepares reports; verifies computer systems databases and coded data for accuracy.
• Responds verbally and/or in writing to requests for information.
• Screens and corrects documents for procedural compliance; evaluates information for accuracy.
• Provides customer service to customers clients and staff and acts as a resource and explains rules and procedures to co-workers customers and/or clients.
• Responsible for inventory assets.
• Performs administrative duties requiring considerable judgment which may involve fiscal human resources or other specific program areas.
• Resolves some light computer issues/concerns.
• Greets screens visitors and interviews customers/clients to evaluate and determine needs.
• Refers customers to appropriate supportive service agencies.
• Tracks information.
• Maintains and reviews case files to determine actions to be taken.
• Evaluates information for accuracy.
• Assures procurement process is managed appropriately and according to established procedures.
• Involves some processing/interpreting of legal documents.

PREFERENCES:


Preference may be given to those with at least two years of work experience in an office environment.
Preference may be given to those with prior criminal justice exposure.



KNOWLEDGE:

• Knowledge of applicable federal state and local laws codes regulations and policies technical processes and procedures related to the department.
• Knowledge of the principles and procedures of financial record keeping and reporting basic accounts payable and purchasing.
• Knowledge of the principles and practices of employee supervision training and evaluation.
• Knowledge of techniques for providing a high level of customer service.

PHYSICAL WORKING CONDITIONS:

• Typically the employee may sit comfortably to perform the work; however there may be some walking standing bending carrying light items driving an automobile etc.
• Special physical demands are not required to perform the work.

NOTES:

• FLSA: Non-Exempt
• The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. No notice of eligibility will be sent to applicants who meet the minimum qualifications.
• The Wyoming Department of Corrections is a Drug-Free Workplace. All staff members are subject to drug testing while employed by the WDOC. The Wyoming Department of Corrections is a Tobacco-Free Workplace. It prohibits the taking carrying possessing or introducing smoking materials smokeless tobacco or tobacco substitutes on or into WDOC facilities and grounds.
• The Wyoming Department of Corrections complies with the Federal Prison Rape Elimination Act (PREA) of 2003. It is the policy and practice of WDOC to protect inmates/offenders from personal abuse corporal punishment personal injury disease property damage harassment and the elimination of prison rape. Successful Applicants for employment must pass a background/reference check and drug test before appointment.
• WDOC has a strict dress code policy to include standards for facial hair body art and piercings/gauges. All applicants must meet the standards of this dress code to be considered for employment.
• WDOC Field Services utilizes Reflex Protect (Presidia Gel (SC)) as a force alternative. All employees will be properly trained for the use and carrying of Reflex Protect including exposure during training.
• WDOC offers a competitive benefits package including medical dental and life insurance paid vacations and sick leave paid holidays a tuition reimbursement program Wyoming State Retirement and 457 deferredcompensation program longevity pay and opportunities for advancement.
• Candidate must complete the defensive tactics skills KRAV-MAGA.
  

080 - Department of Corrections - Field Services - Offender Management

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