Pastoral Support Officer Outstanding Secondary School Milton Keynes
Start Date: As soon as possible
Contract: Full-time Permanent
Salary: Paid to scale
This Outstanding 1118 secondary school in Milton Keynes is widely recognised for its highly effective pastoral systems exceptional pupil behaviour and strong community values. The school is large oversubscribed and set within a modern campus with excellent facilities including a dedicated Pastoral Support Centre mentoring rooms and multi-agency meeting spaces.
The school prides itself on its proactive approach to supporting students emotional social behavioural and academic welfare. Each year group has a well-resourced pastoral team and the school works closely with external agencies mental health services family support workers and attendance teams. The environment is nurturing calm and built on mutual respect with safeguarding and pupil wellbeing at the core of its values.
Staff benefit from extensive CPD in behaviour management restorative practice trauma-informed approaches and safeguarding procedures. Leadership is highly supportive and places strong emphasis on staff wellbeing and professional development.
The school is seeking a committed and empathetic Pastoral Support Officer to join their well-established pastoral team. The role focuses on supporting students who may be experiencing socio-emotional challenges behavioural difficulties or barriers to learning.
Key responsibilities include:
Providing daily support for students struggling with behaviour attendance wellbeing or engagement
Delivering 1:1 interventions check-ins and restorative conversations
Supporting behaviour management strategies and monitoring behaviour logs
Responding to behaviour incidents and supporting students in reintegration meetings
Liaising with parents/carers regarding concerns intervention plans or support strategies
Working closely with Heads of Year safeguarding leads SENCO and teachers
Running small-group sessions on resilience behaviour self-esteem or conflict resolution
Supporting attendance improvement plans and punctuality monitoring
Maintaining detailed pastoral records and ensuring confidentiality
Supporting whole-school behaviour and wellbeing initiatives
This role requires warmth patience professionalism and the ability to build strong relationships with students across all year groups.
Experience working in a pastoral behaviour youth work or school support role
Strong understanding of safeguarding and behaviour management principles
Excellent communication resilience and emotional intelligence
Ability to de-escalate situations calmly and professionally
Experience working with parents external agencies and multi-agency teams
Strong organisational skills and accurate record-keeping abilities
A genuine commitment to improving the lives and outcomes of young people
To apply please send your CV as soon as possible.
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