Network Control Technician

Melbourne - Australia

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Title: Network Control Technician

Job Code: 34025

Job Location: Melbourne FL

Job Schedule: 9/80: Employees work 9 out of every 14 days totaling 80 hours worked and have every other Friday off

Job Description:

Provide change management coordination and scheduling support for large private communications network.
Serves as the focal point for all planned maintenance activities.
Conducts risk assessment and analyzes customer service impacts for corrective maintenance activities and for implementation related moves adds and changes to critical circuits and network elements.
Position requires strong attention to detail and adherence to policies and procedures.
Interacts directly with internal and external customers to schedule planned maintenance events.
Utilize complex tools and reports to accurately assess service impacts for planned maintenance events.
Ability to obtain a US Security Clearance.

Qualifications:

High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience.

Preferred Additional Skills:

Experience with Network Management Systems and tools.
Experience with SQL database and MS Excel.
Previous call center experience.
Prior experience required in maintaining high service levels in a demanding customer support services environment.
Project management experience.
Ability to work flexible shifts or schedules.

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Required Experience:

Job Title: Network Control TechnicianJob Code: 34025Job Location: Melbourne FLJob Schedule: 9/80: Employees work 9 out of every 14 days totaling 80 hours worked and have every other Friday offJob Description:Provide change management coordination and scheduling support for large private communicat...