U.S. Oncology Key Account Manager – Mid-South

Job Description

The U.S. Oncology Key Account Manager is the main point of contact for our Company with large Oncology group practices and integrated delivery networks that have a focus on Oncology. They play a crucial role in establishing our Company as an industry leader supporting healthcare partners and providers improving patient health outcomes and becoming a trusted resource.

• This is a field-based key account management role and will have responsibility for accounts in the Mid-South geography.

• The Mid-South geography covers Tennessee Alabama and Mississippi.

• The selected candidate should live within the geography.

Primary Activities & Responsibilities include and are not limited to the following:

Leadership

• Builds and maintains trust with colleagues stakeholders and customers through effective communication integration and collaboration.

• Ability to lead through challenging and ambiguous situations while ensuring that deadlines and objectives are met by effectively prioritizing tasks based on urgency impact and resource availability.

• Ability to influence others and lead without authority during complex situations fostering collaborative problem-solving and reaching consensus. Experience in navigating diverse teams or stakeholders to achieve common goals.

Clinical Proficiency

• Understands applicable product portfolio to provide approved disease and product information to key decision makers and stakeholders within account(s).

• Leads Our Companys efforts to maximize appropriate utilization of its portfolio while bringing resources to customers that contribute to better outcomes for patients.

• Understanding of external quality initiatives with the ability to clearly align and tailor response to customers needs using approved Company resources and messages.

• Understand all aspects of treatment decision factors including but not limited to knowledge of pathways protocols sites of care guidelines or quality initiatives.

Business Acumen

• Utilizes internal data and data analytics to understand account performance and identify opportunities for appropriate engagement.

• Knowledge of account ecosystem and current emerging market and business trends impacting assigned accounts. Develop and pull-through a coordinated and longitudinal account plan.

• A deep understanding of the unique dynamics of the business to business (B2B) market including the various factors that influence buying decisions such as competitive landscape industry trends and economic conditions. Ability to utilize approved messages and resources with appropriate healthcare business partners (HBPs) across the account.

• Coordinate across a network of local account teams to ensure contract pull-through and address local requests for contract terms or conditions.

Operational/Account Management

• Establishes strategic approach to the account in alignment with approved guidance from the marketing teams. Aligns brand strategy and tactics with customer needs and business objectives to improve patient health outcomes.

• Builds trust and relationships with key decision makers and stakeholders and influencers to understand their objectives goals and challenges. Identifies approved resources that align with the customers needs. Develops a thorough understanding of all entry access points and knowledge of stakeholders who influence and operationalize access for the entire enterprise.

• Uses approved tools to capture share and appropriately communicate internally about the customer.

Qualifications:

Minimum Requirements:

• Bachelors Degree or a minimum of high school diploma with at least 4 years of relevant work experience which could include: professional sales experience in marketing military or healthcare/scientific field (pharmaceutical biotech or medical devices)

• Minimum of 2 years of relevant experience in healthcare life sciences industry sales account management or managed care

• Ability to travel 50%

• Valid Drivers License

• Ability to build and develop meaningful customer relationships with senior healthcare executives and key opinion leaders

• Demonstrated financial acumen with ability to communicate value proposition and negotiate if applicable

• Strong understanding of healthcare ecosystem

• Excellent interpersonal and communication skills internally and externally with ability to interact with individuals from a variety of cultures and disciplines

• Strong leadership skills and ability to collaborate in cross-functional matrix organizations

Preferred:

• Advanced degree

• Local market relationships and customer knowledge

• Current account management experience in large Oncology group practices and integrated delivery networks that have a focus on Oncology

Required Skills:

Preferred Skills:

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As an Equal Employment Opportunity Employer we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race color age religion sex sexual orientation gender identity national origin protected veteran status disability status or other applicable legally protected a federal contractor we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws visit:

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U.S. Hybrid Work Model

Effective September 5 2023 employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week Monday - Thursday although the specific days may vary by site or organization with Friday designated as a remote-working day unless business critical tasks require an on-site Hybrid work model does not apply to and daily in-person attendance is required for field-based positions; facility-based manufacturing-based or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note this Hybrid work model guidance also does not apply to roles that have been designated as remote.

The salary range for this role is

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills geographic location government requirements and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive if applicable.

We offer a comprehensive package of benefits. Available benefits include medical dental vision healthcare and other insurance benefits (for employee and family) retirement benefits including 401(k) paid holidays vacation and compassionate and sick days. More information about benefits is available at can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance

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Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.

Employee Status:

Relocation:

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Travel Requirements:

Flexible Work Arrangements:

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Valid Driving License:

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