Job Description
Were looking for aSenior Atlassian Tooling Coach to will join our team and help us lead and shape our Atlassian Cloud migration and long term platform evolution.
This is a hands-on high-impact role focused on coaching standardization and Cloud-native ways of workingnot just tool administration. Youll work across teams and business lines to ensure Atlassian Cloud becomes a true enabler of visibility work flow and value delivery.
What youll do:
Lead and coach teams through the Data Center to Atlassian Cloud migration and ongoing platform evolution
Partner with Agile Practitioners and stakeholders across different business lines to review define and evolve ways of working and configuration standards
Coach individuals product teams and business users on Jira Confluence and related Atlassian Cloud tools
Deliver hands-on training workshops and coaching sessions
Define and promote organization-wide standards best practices and reusable configurations
Create and maintain clear how-to guides usage guidelines and training materials
Drive post-migration optimization through simplification alignment and continuous improvement
Facilitate workshops to balance team needs with enterprise standards
Provide advanced support in complex cases together with support teams
Influence and guide teams and stakeholders without formal authority helping them adopt product-oriented ways of working
What were looking for:
Senior hands-on experience coaching teams in Agile environments (Scrum Kanban SAFe or similar)
Strong experience as a Jira and Confluence Power user or Administrator (Atlassian Cloud experience preferred)
Proven ability to design and evolve Atlassian Cloud setups at scale
Experience with complex delivery setups (multiple teams products regions)
Experience with apps such as Xray ScriptRunner and other mainstream Atlassian Marketplace apps
Excellent communication facilitation and presentation skills
Comfortable working with senior stakeholders in structured environments
Coaching mindset patience and a strong continuous improvement drive
Willingness to learn new things
Required Skills:
Data Engineering Data Visualization Design Applications Software Configurations Software Development Software Development Life Cycle (SDLC) Solution Architecture System Designs System Integration TestingPreferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.
Employee Status:
RegularRelocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
HybridShift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
03/31/2026*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Required Experience:
Senior IC
Merck & Co., Inc., Kenilworth, New Jersey, USA is known as “Merck” in the United States, Canada & Puerto Rico. We are known as “MSD” in Europe, Middle East, Africa, Latin America & Asia Pacific. We are a global biopharmaceutical leader with a diverse portfolio of prescription medicine ... View more