Technology Strategist

Required Education and Experience: Bachelors degree AND:

• 36 months experience in IT Business Customer Relationship Management or related field.

Equivalency/Substitution:Will accept 48 months of related experience in lieu of the Bachelors degree for a total of 84 months of related experience.

Skills:

• Proficiency in developing robust SQL queries and/or reports
• Proficiency with MS Excel
• Project management business analysis conflict resolution and other resource management skills
• Ability to analyze and interpret complex and often legacy codebase processes and procedures including Oracle PL/SQL shell scripting Python and low-code/no-code workflows
• Working knowledge of federal financial aid processes and/or procedures
• Student Information System or ERP analysis
• Ability to effectively document and convey complex processes via written and/or oral means with or without the assistance of tools such as Visio process diagrams
• Basic knowledge of enterprise technologies like network storage identity management cloud services etc.
• Able to work well with interdepartmental teams and initiatives
• Detail oriented for accuracy of data and information
• Ability to accurately read and understand written materials and instructions

Certifications: None

Working Conditions:

• Physical:Sit for prolonged to engage in repetitive effectively and dexterity.
• Environmental: Standard Office Work Environment.

Departmental Preferences: None

Supervision: None

Special Instructions: If you are selected as a final candidate for this position you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy visit You Belong at the University of Oklahoma: The University of Oklahoma values our communitys unique talents perspectives and experiences. At OU we aspire to harness our innovation creativity and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement: The University in compliance with all applicable federal and state laws and regulations does not discriminate on the basis of race color national origin sex sexual orientation marital status genetic information gender identity/expression (consistent with applicable law) age (40 or older) religion disability political beliefs or status as a veteran in any of its policies practices or procedures. This includes but is not limited to admissions employment housing financial aid and educational services.

Strategic Technology supports the Universitys mission to remove barriers to college access and completion. We work to simplify the financial aid process ensure accurate and reliable enrollment and academic record services and help students stay informed every step of the way. Our team partners closely with the Office of Financial Aid and the Office of the Registrar to implement and maintain technology that strengthens their operations and improves the student experience.

We need someone who exhibits:

Integrity: Accountability for doing the right thing by exercising good judgment and honesty. Ability to create a safe environment for students and families and team members including having emotional intelligence and self-awareness. Transparencyprofessionalismand thoughtfulness in communication.

Care:Prioritization of creating the best experience possible for each person we encounter and at every step of the student service to others by being friendly welcoming and to collaboration and to being a team player with a positive attitude.

Intentionality: Strong work ethic and contribution to the excellence of the Division of Enrollment Management OAR and OU; self-motivation. Consistency in meeting deadlines and responding in a timely manner.

Innovation:Possession of a natural curiosity to learn and a continual pursuit of personal and professional growth in the field of college enrollment management. A focus on innovation displaying an understanding of positive change and possessing a strong analytic ability. Efficiency by researching best practices making creativity a priority.

Scope of Position/Essential Duties: The Technology Strategist supports both the Office of the Registrar and the Office of Financial Aid and their work with online and on-campus students by maintaining core student systems improving business processes and planning for future technology needs. This role ensures reliable daytoday system operation identifies opportunities for modernization and develops sustainable technological solutions that advance Enrollment Management goals.

• Supports Student Systems - including Banner Financial Aid/Student Automic Workload Automation (Appworx) Slate and Laserfiche - through training documentation troubleshooting maintenance and process development.
• Provides business analysis by identifying customer needs and determining appropriate system or process solutions.
• Creates and maintains operational adhoc federal state and ancillary reports using IBM Cognos and/or Microsoft Power BI.
• Partners with OU IT teams (applications infrastructure services projects and business strategy) to meet customer expectations and deliver reliable services.
• Works with legacy software and identifies opportunities to modernize systems and processes.
• Builds and maintains strong relationships with stakeholders including vice presidents deans directors financial officers faculty staff and students.
• Serves as the primary point of contact for ITrelated needs within assigned areas and manages escalations to ensure timely resolution.
• Coordinates with OU IT and departmental partners on planning for system upgrades releases and issue management.
• Collaborates with other Technology Strategists to evaluate needs and recommend appropriate solutions.
• Performs related duties as needed to successfully fulfill the functions of the position.