Enablement Strategist

Who we are:

EverTrue is the leading advancement intelligence and donor engagement platform empowering educational institutions and non-profit organizations to build stronger relationships and achieve outstanding fundraising results. Our platform continuously evolves integrating innovative solutions to help advancement professionals effectively identify prioritize and manage prospects engage supporters and track progress. Hundreds of organizations rely on EverTrue to grow giving. We are a fun smart mission-driven team passionate about the work we do.

What truly drives us Its our mission: to equip fundraising teams with the insights and tools to turn every donor interaction into a lasting relationshipleading to stronger connections and greater giving. And our vision Its to create a world where every fundraiser has the tools to engage retain and grow generosity at every level ensuring no donor is overlooked. When you join EverTrue youre not just taking a job; youre becoming part of a movement to empower fundraisers and make a real difference in the world.

We believe in your potential. We know that no candidate perfectly matches every qualification. If youre excited about this role and meet most of our requirements please apply! Were eager to support your growth and development within our team.

EverTrue is an equal opportunity employer. Were deeply committed to building a workplace that celebrates diversity equity and inclusion for all ensuring every applicant and employee is treated fairly. We embrace DEI because we know it enhances engagement satisfaction and partnerships making us all stronger together.

Who you are:

• Required: You have proven experience delivering training and strategic enablement content in a B2B SaaS environment with an understanding of the full customer lifecycle including onboarding adoption and retention.
• Youre a collaborative self-motivated educator who enjoys turning complex product concepts into clear strategic and actionable learning experiences for both customers and internal teams.
• You enjoy learning new technologies and helping others understand how to use them effectively and confidently.
• Youre comfortable working independently while also collaborating closely across teams.
• Youre able to communicate technical concepts clearly to non-technical customer audiences.
• You have experience designing and delivering training programs for a range of audiences including internal colleagues and external customers.
• Youre a strong professional writer with the ability to develop clear outcome-driven messaging and strategic narratives for customer-facing use cases. Experience with copywriting or content management is a plus.
• You thrive in fast-paced environments that require multitasking strong time management problem solving and attention to detail.
• You bring excellent written verbal and presentation skills.

What youll do:

• Own product enablement and adoption initiatives across the EverTrue portfolio supporting both customers and internal teams in maximizing value.
• Design and deliver a scalable train-the-trainer program for Customer Success Sales and Support.
• Create and maintain adoption-focused enablement content including use case decks best practices implementation guidance and feature resources.
• Partner with Product Marketing and Customer Success to design and co-host customer-facing webinars focused on product value and best practices.
• Deliver multi-channel enablement experiences that drive adoption including live sessions on-demand learning in-app guidance and video content.
• Manage the enablement roadmap and content lifecycle aligning materials to product launches and evolving business priorities.
• Stay closely aligned with product updates quickly creating or refreshing enablement content as features evolve.
• Use customer feedback and usage data to measure enablement impact and drive continuous improvement.
• Leverage AI tools and existing resources to streamline content creation and improve efficiency.
• Act as a trusted advocate for customers and internal teams.

Why Youll Love to Join Our Team:

We offer a comprehensive package designed to support your success growth and well-being.

• Compensation and Core Benefits:
• A base salary range of $80K - $90K.
• A 2.5% bonus plan based on company performance.
• We also provide robust benefits to keep you healthy and secure:
• We cover 80% of your premium for medical dental and vision insurance.
• We offer a 401k match of up to 3% to support your financial future.

Happiness & Well-Being:

Our comprehensive employee benefits and perks program provides:

• A remote-first environment for flexible work.
• Generous paid time off throughout the year.
• Investment in your professional growth and development.
• Opportunities to connect with colleagues both in-person and virtually.
• The unique chance to contribute to the non-profits and educational institutions you care about aligning your work with your passions.