Remote Client Experience Strategist
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Job Location:
Lake Charles, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
We are expanding our remote team and seeking detail-focused professionals who excel in client support and service coordination.
As a Remote Client Experience Strategist you will guide individuals through personalized planning processes manage reservations and scheduling components and ensure every arrangement is executed accurately. This role combines consultation organization documentation oversight and proactive communication in a structured remote environment.
Key Functions
Conduct virtual consultations to understand client goals timelines and budget considerations
Research and evaluate options that align with client preferences
Secure reservations for transportation accommodations and activities
Prepare organized summaries confirmations and documentation
Monitor arrangements to ensure accuracy and alignment
Address schedule changes revisions or service adjustments
Maintain detailed digital records and client communication logs
Deliver responsive professional client support throughout the entire process
Professional Strengths We Value
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Strong written and verbal communication skills
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High attention to detail and accuracy
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Ability to manage multiple client requests simultaneously
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Independent productivity in a remote setting
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Organized process-driven work style
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Solution-oriented mindset
Minimum Qualifications
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Reliable computer and high-speed internet access
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Professional communication standards
Work Structure
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Fully remote position
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Flexible part-time or full-time availability
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Ongoing operational support
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Advancement opportunities based on performance
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
