Eppic24
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Description
Job Track Description:
- 35 years of experience in an IT Help Desk environment with a solid understanding of ITIL processes.
- Strong working knowledge of Linux
- Hands-on experience with Splunk and familiarity with various monitoring tools.
- Excellent communication and interpersonal abilities with proven capability in managing escalations.
- Experience in managing L1 IT Help Desk incidents and service requests.
- Proficient in email queue management and comfortable using MS Office tools.
- Capable of initiating and managing bridge calls for priority incidents and release activities.
- Basic understanding of servers and webbased application functionality.
- Comfortable working in a 24/7 environment with flexibility for rotational shifts and additional hours when required.
About Company
COVID-19 presents an unprecedented and challenging situation for all of us. At Conduent, our top priority is to protect our associate base and the communities where we live and work, while continuing to serve and help our clients at a time when they need us most. We’d like to thank ev ... View more
