Technical Publications Coordinator

About Oshkosh AeroTech an Oshkosh company

Oshkosh AeroTech is a leading provider of aviation ground support products gate equipment and airport services to commercial airlines airports air-freight carriers ground handling and military customers. Oshkosh AeroTech offers products that make a difference in peoples lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry including LEKTRO JetAire JetPower AmpTekÔ Jetway and more.

The Technical Publications Coordinator role is responsible for providing technical and customer support to internal and external partners via phone email and face to face interactions.

YOUR IMPACT

These duties are not meant to be all-inclusive and other duties may be assigned:

• Interact with and maintain professional working relationships with customers and all appropriate departments necessary for customer support.
• Coordinate document translation efforts with third party suppliers by creating and submitting requests submitting and receiving files managing invoicing and uploading customer-facing information to ensure necessary needs are being met.
• Upload operation and service manuals into Teamcenter.
• Manage notification of changes to Technical Publications material to the appropriate parties.
• Review applicable Change Notices (CNs) for new and revised engineering and supplier documentation.
• Assist in management of department supplies and resources.
• Assist in maintaining the Technical Publications development and delivery schedule to ensure coordination with the manufacturing schedule.
• Produce and deliver Technical Publications documents to customers to include technical manuals and service bulletins.
• Provide additional support for documentation related to technical publication processes.

MINIMUM QUALIFICATIONS

• High School Diploma or GED and two (2) or more years of relevant experience or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role.

STANDOUT QUALIFICATIONS

• Excellent problem-solving capabilities.
• Strong verbal and written communication skills.
• Very detail oriented.
• Experience with various web-based software applications including Microsoft Office Word Excel PowerPoint SharePoint etc.
• Strong customer service experience.
• Demonstrated skills or achievements that align with job success.

WORKING CONDITIONS
The following represents general working conditions for this office-based role. Specific conditions may vary depending on business needs and individual circumstances.

• This role is primarily performed in a professional office environment with standard lighting ventilation and temperature-controlled settings.
• Duties are largely sedentary requiring extended periods of sitting and using a computer and telephone.
• Visual acuity to operate a computer and read documents is required along with auditory ability to participate in virtual and in-person meetings.
• Occasional movement within the office environment is necessary including walking short distances standing or reaching for files.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

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Pay Range:

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range individual pay is determined by various factors including the scope and responsibilities of the role the candidates experience education and skills as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package we prioritize a people-first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process please contact us at

Oshkosh Corporation is a merit-based Equal Opportunity opportunities are open for application to all qualified individuals and selection decisions are made without regard to race color religion sex national origin age disability veteran status or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with Oshkosh Corporations legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be U.S. Persons as defined in these regulations. Generally a U.S. Person is a U.S. citizen lawful permanent resident or an individual who has been admitted as a refugee or granted asylum.