Warranty Administrator & Appointment Coordinator
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Job Location:
Mystic, CT - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary:
Valenti Ford is seeking a highly organized and detail-oriented individual to join our team as a Warranty Administrator & Appointment this role you will be responsible for managing all aspects of vehicle warranties and coordinating customer appointments. This is a full-time position in the auto industry located in Mystic Connecticut. This is an individual contributor role with the potential for a monthly commission. The compensation for this position is $20 per hour plus commission and pay will be distributed on a weekly basis.
Compensation & Benefits:
Starting hourly rate of $20 per hour
Weekly pay
Potential for additional commission earnings
Comprehensive benefits package including medical dental and vision insurance
Opportunities for career growth within our organization
Responsibilities:
As the Warranty Administrator & Appointment Coordinator your responsibilities will include:
- Managing and verifying all warranty claims with manufacturers and insurance companies
- Ensuring all warranty paperwork is completed accurately and in a timely manner
- Maintaining thorough and organized warranty records
- Coordinating with customers to schedule service appointments including follow-up reminders
- Cashiering and closing repair Orders as needed
- Providing excellent customer service and resolving any customer concerns or inquiries regarding warranty and appointments
- Assisting with administrative tasks as needed
- Staying updated on all warranty policies and procedures
- Helping to establish our Pickup & Delivery process in order toimprove customer satisfaction and maintain Electric Vehicle Ford Model e standards
- CDK Experience Preferred
- CDK SMARTT Lane Experience Preferred
Requirements:
High school diploma or equivalent
Previous experience in warranty administration or customer service in the automotive industry preferred
Excellent communication and customer service skills
Strong organizational skills and attention to detail
Ability to work in a fast-paced environment and manage multiple tasks simultaneously
Proficient in Microsoft Office and ability to learn new software program
Must have a valid drivers license
EEOC Statement:
Valenti Ford provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Valenti Ford complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training. Valenti Ford expressly prohibits any form of workplace harassment based on race color religion gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status.
Required Experience:
IC
Key Skills
- OEM
- Customer Service
- Organizational skills
- Algebra
- Computer Skills
- Dealership Experience
- Mechanical Knowledge
- Service Writing
- Filing
- Administrative Experience
- Automotive Service
- Writing Skills
About Company
Job Summary:Valenti Ford is seeking a knowledgeable and customer-oriented Domestic Automobile Parts Counterperson to join our team in Mystic, Connecticut. As a ...
