Organizational Change Management Lead (OCM)

The Organizational Change Management Lead (OCM Lead) will manage a portfolio of client engagements working with the customer to define the target state vision post-change document the plan to get to the target state and enable the users to adapt to the change with minimal disruption. At a high level each OCM engagement might include:

Identification of the stakeholders impacted by the change initiative

An assessment of how those impacts will be felt and by whom

Development of an OCM plan - education communication engagement needs etc. - that will support the users through the change and facilitate adoption in the target state

Development of the collateral as defined by the OCM plan The OCM Lead plays an indispensable role in developing driving and implementing the OCM plan. As a consultant to the customer and project sponsor the OCM Lead will leverage their experience to define a change plan that is fit-for-purpose for that customer and that project because Atos knows that every customer is unique and we value flexibility adaptability and innovative thinking in our approach to meeting our customers needs. While customer engagements take precedence the OCM Lead will also provide support to elevate organizational change management competency throughout Atos.

Role Responsibilities

Overall responsibility for OCM project deliverables and deliverable quality

Leads information gathering sessions to identify key stakeholders impacted by strategic change initiatives

Establishes OCM governance process in collaboration with the customer

Manages complex partner relationships and coaches leaders on standard methodologies

Creates stakeholder and impact analysis including current and future state benefits risks and dependencies of all changes

Develops robust change management plans including communication education and engagement activities that harness multiple channels to address the needs of multiple interested parties

Designs and develops collateral to support change management plan deliverables such as communications presentations speaking points working session designs etc.

Develops and drives strategies to increase OCM competency across the OCM team

Partners with customers to facilitate the execution of training programs

Manages development of project deliverables from project start to customer handover and project closure

Guides and mentors Change Specialist(s) assigned to their projects (if any) ensuring timely and high-quality deliverables

Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; raises appropriately

Mitigates risk by following established procedures and monitoring controls spotting key errors and demonstrating strong ethical behaviour.

Qualifications

Minimum of 8 years of related experience

Bachelors degree preferred (candidates with equivalent experience will be considered)

Consulting customer-facing experience preferred Talents Needed for Success

Excellent written and verbal communication including active listening

Outstanding client service stakeholder management and project management skills

Ability to independently manage OCM projects

Ability to synthesize complex information into key points

Experience working in an Agile environment preferred

Proficient in MS Office apps (Word Excel PowerPoint) and/or Google Workspace apps (Gmail Calendar Drive Docs Sheets Slides)

AI fluency (Gemini and Copilot) a plus

Google Workspace migration experience a plus

Required Skills:

OCMOCM governanceGemini and Copilot