Communications Specialist

Our Story & Purpose:

Were Vancity a member-owned credit union built on the principles of inclusion and social justice. Since 1946 our relentless commitment to these values has helped us challenge the status quo and break down barriers. Weve made bold commitments to become net-zero by 2040 across all mortgages and loans and were actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada were proud to be consistently recognized as one of the countrys Top Employers. If youre ready to join our team of 2300 diverse individuals access competitive rewards and benefits and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Communications Specialist with the Enterprise Communications Team your primary role will be to support the development and execution of clear engaging communications that helps Vancity employees stay informed aligned and feel inspired by Vancitys mission. You will create content including graphics photos and video for various internal channels and support internal events and projects. As needed you will also support external communications to help us share Vancitys story with our members and communities. This role is ideal for a detailâoriented and innovative communicator who enjoys handsâon content creation and thrives in a collaborative fastâpaced environment.

This is a Full-time Permanent role based at Vancity head office and will report directly to the Director Enterprise Communications. While this position provides a hybrid work arrangement you will be expected to be on-site for events and business demands.

How Youll Make an Impact:

• Writing and producing internal communications such as announcements stories newsletters FAQs and presentations
• Producing engaging graphics images and video to support stories presentations and other content
• Providing communications support for internal enterprise projects as part of a team
• Producing clear and engaging content for external audiences when needed
• Supporting the execution of communication plans by coordinating timelines gathering information and preparing content for review
• Assisting in maintaining and updating content across internal digital channels to ensure accuracy and consistency
• Conducting communications measurement and tracking analytics to gauge communication effectiveness across channels
• Collaborating with crossâfunctional partners to ensure content is wellâinformed aligned and accessible
• Coordinating logistics for communicationârelated meetings events and tactical rollouts to support smooth execution of initiatives
  
  

What Youll Bring to the Team:

• Postâsecondary education in Communications Public Relations Journalism Marketing or a related field
• Approximately 23 years of communications experience in a complex or fastâpaced environment
• Strong writing and editing skills with the ability to simplify complex information for employeeâfocused and memberâaligned audiences
• Experience producing content for internal channels such as intranet email presentations and digital platforms
• Experience producing images graphics and working with video
• Ability to manage multiple projects with strong attention to detail
• Comfort collaborating with crossâfunctional partners and building positive working relationships
• Familiarity with basic communications planning measurement and content management tools
• Proficiency with Microsoft 365 Adobe Creative Suite and commonly used digital communication and web publishing tools

Extra Skills That Set You Apart:

• Experience with graphic design video editing or simple multimedia content
• Knowledge of change management or employee engagement practices
• SharePoint or content management experience
  
  

Youll Thrive Here If You Are:

• A Clear Communicator You translate complex information into accessible engaging content for employees.
• A Collaborative Partner You work well with crossâfunctional teams and contribute positively to shared goals.
• DetailâOriented and Organized You manage multiple priorities while maintaining high accuracy in your work.
• Adaptable and Curious You learn quickly and are comfortable working in a dynamic evolving environment.
• ServiceâFocused You take pride in delivering helpful timely support to stakeholders.
  

We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skills dont perfectly align with those listed.

What Youll Earn:

This role offers a salary range of $69700 to $75000per annum. The base pay offered may vary depending on factors such as relevant qualifications skills previous experience and internal equity. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements.

Why Youll Love Working Here:

A career at Vancity is more than just a job youre joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: Were the largest private-sector Living Wage Employer in Canada and consistently ranked among Canadas Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year with additional days earned over time.
• Extra Stat Holidays: In addition to BCs 11 statutory holidays we offer 2 extra days plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. With special permission from the BC Human Rights Commissioner this initiative provides access to career development opportunities prioritized job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

At Vancity were committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage) we encourage you to let us know by contacting our Talent Acquisition team at Were here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality so you can participate fully in the process.

Required Experience:

IC