At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

A career at Medtronic is like no other. Were purposeful. Were committed. And were driven by our Mission to alleviate pain restore health and extend life for millions of people worldwide.

Join a diverse team of innovators who bring their worldview their unique backgrounds and their individual life experiences to work every day. Its no accident we work hard to cultivate a workforce that reflects our patients and partners. We believe its the only way to drive healthcare forward and remain a global leader in medical technology and solutions.

A Day in the Life

Operating Unit at a Glance: Cranial and Spinal Technologies (CST) is redefining cranial and spinal procedures to reduce variability and improve outcomes with the goal of restoring long-term quality of life for more patients. We are the first company to offer an integrated solution that includes artificial intelligence-driven surgical planning personalized spinal implants and robotic-assisted surgical delivery to make patient care more customized. The Associate Solutions Consulting Specialist Aible Clinic will join the UNiD Consulting Team reporting into Medtronics Enabling Technologies operating unit.

Essential Job Duties: As a key member of the Aible Clinic team you will be a trusted advisor for the regional implementation and support of Aible Clinic technologies and services including the UNiD platform and patient-specific planning services and implants.

Your role will be structured around three main responsibilities:
1. Onboarding New or Returning Customers:

• Guide surgeons staff and sales teams through the implementation process from solution design to execution and customer success monitoring.

• Understand and incorporate customer needs and preferences for a personalized experience.

• Act as a regional expert for implementation and integration details of Aible Clinic products and services- with primary focus of UNiD.

• Build strong relationships with internal teams and customer contacts.

• Collaborate with colleagues to achieve implementation goals ensuring thorough documentation and seamless product adoption.

2. Maintaining Customer Utilization through process improvement and IT integration:

• Identify and address bottlenecks and roadblocks that limit the use of technology and services.

• Work with customers regional sales teams and the Aible Clinic team to set goals to drive adoption and increase utilization.

• Lead the implementation of IT connectivity solutions for workflow needs focusing on imaging and scheduling.

• Ensure compliance with the Quality System site rules policies and regulations.

• Aware of how digital solutions integrate with Aible Clinic products and within the hospital enterprise.

• Manage escalation decision tracking and resolution of technical implementation risks or challenges.

3. Managing multiple operational initiatives:

• Represent the team in functional unit or operating unit projects and at national and regional conferences.

• Participate in ongoing professional development activities.

• Maintain consistent communication and reporting to stakeholders including updates on scope changes schedule changes milestone achievements and routine status updates.

Must Have: Minimum Requirements

• Bachelors degree in Science Engineering Communication or related field with 0 years of experience

• Willingness and ability to travel up to 75% of the time

Nice to Have

• Bachelors degree with at least 2 years of experience or advance degree with 0 years of experience

• Awareness with Medtronic or in a medical setting particularly in spine or related fields.

• Proficiency in project and change management methodologies especially in healthcare data solutions.

• Strong communication skills both written and verbal with operational clinical and technical stakeholders.

• Technical expertise in secure file transfer protocols and core IT technology project processes including infrastructure software configurations networking and business systems implementation.

• Willingness and ability to attend surgeries and cadaver labs

• Excellent time-management organizational and administrative skills.

• Ability to thrive in fast-paced environments learn complex concepts and solve non-obvious problems.

• Self-motivated detail-oriented and capable of working independently or as part of a team.

• Proven success in remote team collaboration across multiple geographies and time zones.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.